Sr. Analytics Engineer

Location: Palo Alto, CA (hybrid)

Next Insurance is a fast-growing tech company based in Silicon Valley that is led by a team of experienced entrepreneurs with a history of successful outcomes. Our mission is to transform insurance for small businesses by combining world-class technology and phenomenal customer service to offer better insurance at a lower price. As the leading digital InsurTech company transforming small business insurance, we are proud to have achieved a company valuation of $4 billion and total funding raised to more than $880 million! 

Want to shape the future of insurance through data science? We are looking for a Sr. BI Developer to join the growing data org that has a dedication to democratizing data and thinking analytically about business problems and customer behaviors. The ideal candidate is excited to define and build the democratized, self-service data system of tomorrow, and guide their teams towards success through self-served insights, and data-driven decisions. If you have the intuition to identify important analytical questions, the technical ability to develop insights infra, and the communication skills to turn ideas into action - you belong here! 

What You’ll Do: 

• Architect the scalable, self-service data products for our BizOps, Claims, Servicing, and Sales groups
• Work closely with operating teams to understand their processes and needs, ingest structured and unstructured datasets, and create the analysis and reporting to answer key business questions and improve team performance 
• Develop deep business understanding and proactively identify opportunities for data products to unblock, automate, uplevel, and redefine the business-critical reporting and data-driven management processes of the BizOps, Claims, Servicing, and Sales groups
• Partner with BizOps managers and operations executives to understand the impact of changes (both internal and external) on the performance of their teams
• Take a “maker” approach to development. Start scrappy, learn, identify the right long term solutions, and build/buy/deploy those solutions
• Become the subject matter expert on all things operational data. Identify gaps in logging and partner with engineering teams to close them
• Design, implement and deploy performant production data models into our ETL in partnership with our Data Engineering group

What We Need: 

• 5+ years’ professional experience in a BI development / Analytics Engineer role
• Proven track-record of building/buying+implementing self-serve data systems
• Desire and capability to deeply understand the business critical operations functions at Next, what makes them succeed, and how they can efficiently access and leverage data-insights to catalyze their success
• Fluent in SQL and comfortable with less structured data formats such as JSON, SUPER, etc.
• Mastery of dashboarding and reporting tools such as Tableau, Looker, PowerBI, Domo, etc
• Fluent in data systems and ETL orchestration via DAGs, using management tools such as Airflow and scripting in Python
• Ability to define relevant metrics that can guide and influence stakeholders to the appropriate and accurate insights
• Expertise in translating business work processes into clear and easy to understand dashboards tailored to audiences of varying data-fluency
• Ability to communicate effectively to cross functional partners of varying technical levels
• Ability to be an educator: upleveling and training large xfn teams on how to use dashboards, reports, queries, and other data-tools effectively
• Experience influencing the operational strategy through analyses
• BA/BS degree or equivalent experience

Unstoppable Qualities: 

• Experience in insurance or financial services
• Experience with claims adjusting and/or insurance agent operations
• Experience with vetting, negotiating, and implementing data reporting and dashboarding vendor software
• Experience with Zendesk, Salesforce, and payment systems data

The US annual base salary range for this full-time position is $106,000 - $197,000. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees also have the opportunity to receive equity and a generous benefits package.

Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.