Senior Data Analyst (HR)

Company Description

Hello, we're UW

We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life.

How? It’s simple, we take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, and even insurance. That’s one provider, one account, one bill, and lots of savings.

We’re a truly unique FTSE 250 company with a business model that has a real social impact at the heart of it. Being a part of the UW community, you’ll join a working environment like no other - one where everyone matters - be it our customers, our partners or you, our people.

Job Description

About the role

We are recruiting a Senior Data Analyst to join our People Data Team. You will work alongside other analysts in the People Systems team and other Data professionals in the Data team as a bridge between the technology and people teams. This role requires hands-on activities and is fully embedded in delivering technical solutions.  

In particular, you will have the opportunity to explore and address critical questions, such as:

• How do we ensure we get the right people, with the right skills, in the right place at the right time with the right motivation?
• Can we enhance customer experience, interventions, retention and growth by reducing labour turnover and improving employee engagement, diversity, inclusion and well-being?
• How do we anticipate our headcounts in 18 months? What skills will they need to have to meet our business objectives?

It is important to note that this role will operate in close partnership with our Data Privacy Officer.

What you’ll do

• Engage with business and product teams to develop and deliver data analytics projects, actionable insight and recommendations
• Translate complex information into requirements and business processes and work with stakeholders to prioritise projects and ask the right questions
• Create visualisations (we use Looker/Data Studio) and manage strategic dashboards/KPI reporting
• Work with Data Engineers to develop/adjust data models as required 
• Teach, mentor and support more junior data analysts 
• Drive the adoption of optimisation and experimentation in your core analytics area

Qualifications

About you

• Hands-on experience with SQL and the data visualisation tool Looker. Experience with Python is desired.
• Experience with BiqQuery / Google Cloud Platform / Data studio / Terraform. 
• Previous experience in business insights and data analytics (exploratory and descriptive analysis) 
• Experience in data storytelling
• Analytical skills and problem-solving capabilities
• Ability to manage the time to produce high-quality work with deadlines
• Familiarity with SaaS would be ideal (Mixpanel/Google Analytics, CDP, MVT platforms etc.)
• Ability to work within a diverse team spanning business leaders, product managers, software engineers and data scientists.
• Experience in customer support analytics or CX analytics is advantageous

Additional Information

What’s in it for you

Join a high growth FTSE 250 business with an ambition to grow our customer base to over 1 million over the next 4 years. Help us achieve our ambitions whilst learning and having fun. Become part of a fantastic business culture where people really are at the heart of everything we do.

• Huge opportunities for exposure & development as we scale up.
• Competitive salary including share options
• 25 days holiday plus Bank Holidays
• Life Insurance up to 4 x your salary
• Discounted healthcare & medical cash plans
• A free virtual GP service
• Private pension scheme
• Share options and Save As You Earn Scheme
• A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, Virtual fitness classes and wellness tools
• Discounted UW services (30% mobile & broadband, 10% Energy & insurance)
• A UW cashback card - earning you cashback on all your spending!

Apply here !  

If you think this is the role for you and want to be part of UW’s extraordinary growth, apply now. 

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.

Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.