Startup SA Manager, AI/ML

US, CA, Virtual Location - California

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Do you have a passion for Startups? Do you have a passion for helping key startup companies grow and thrive? Do you have a passion for leveraging Artificial Intelligence and Machine Learning to help solve hard problems? Amazon Web Services (AWS) is looking for an experienced and motivated technical manager to coach, grow, and partner with skilled Startups Solutions Architects focusing on a wide range of customers. Working in collaboration with our sales teams, you will drive growth across a set of customers in this segment with a focus on AI/ML.

Key job responsibilities
In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer-facing and technical skills of your team. In addition to technical knowledge and leadership experience it is important to have a solid understanding of the Startup journey. We are looking for technical builders who love the idea of working with early-stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor. You will also have a solid understanding of the unique challenges startups face and how technology can empower their businesses.

You will help team members ramp up on AWS and develop speaking, writing, presentation, and executive interaction skills. You will need to be adept at interacting, communicating, and partnering with other departments within AWS such as our Services Teams, Marketing, Business Development, and the broader Solutions Architecture Organization, as well as representing your team to executive management.


A day in the life
As a key member of the Startups Solutions Architecture leadership team, ensure our customers’ success in building and migrating infrastructure, software and services onto the AWS platform leveraging best practices and modern architectures

In partnership with the sales and business development teams, formulate and execute a strategy to drive successful customer outcomes worldwide for startups

Hire, on-board, train, and develop new Solutions Architects

Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer deep technical skills to customers who are considering or using AWS

Capture and share best-practice knowledge amongst the AWS Solutions Architect community

Create and motivate the development of whitepapers, data sheets, solutions, quickstarts, and other high-value customer facing content and best practices

Act as a conduit and liaison between customers, service engineering teams and support

Broadly engage with Amazon leadership to communicate, drive your vision, and work across the organization

Open to domestic travel up to 30%


About the team
The AWS Startups team partners with startups around the world to build, launch, grow, and help scale their business. We don’t just support startups with cloud infrastructure, but also partner with our startup customers throughout their journey by providing resources to tackle challenges from early stage fundraising to building technical teams and developing startup culture.As part of the AWS Startups team, you will have the unique opportunity to help shape the overall strategy and direction for broadening the use of Amazon’s cloud computing platform for startups within arguably the Earth’s most customer-centric company.

Basic Qualifications


  • Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
  • Experience in leveraging AI/ML to solve business challenges
  • Experience with modern AI/ML tools and frameworks
  • High level of comfort communicating effectively across internal and external organizations, with both technical and non-technical audiences.
  • Demonstrated ability to match technical solutions to real business problems
  • Experience in designing, building and operating large scale IT solutions

Preferred Qualifications

  • Good knowledge of software development tools and methodologies
  • Experience presenting to executives, IT Management, and developers
  • Demonstrated effectiveness working across multiple business units to achieve results
  • Experience communicating effectively across internal and external organizations
  • Technical degree, or equivalent career experience
  • Experience using and adapting to new technologies
  • Experience with technical consulting and/or architecture engagements with startup companies
  • Experience migrating or transforming customer solutions to the cloud
  • Hands-on experience with Amazon Web Services, including one or more AWS Certifications


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,200/year in our lowest geographic market up to $262,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Tags: Architecture AWS Consulting Engineering Machine Learning

Perks/benefits: Career development Equity Startup environment

Regions: Remote/Anywhere North America
Country: United States
Job stats:  28  4  0

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