Customer Data Architect

Company Description

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

• Applicants must currently be authorized to work in the U.S. on a full-time basis. No sponsorship or work transfers are available for this position
• Applicants must currently live in and have a permanent residence in the United States 

The Data Architect is responsible for technical data solutioning and building data models in customer data platform’s (CDP).  Working with Solution Architects, this role will translate business requirements into technical specifications, including data streams, integrations, transformations, databases/cloud environments and data warehouses. S/he will serve as the primary contact for data ingress/egress, data modelling, segmentation evaluations.

What You Will Do:

• Determine feasibility of use cases based on your evaluation of required data to enable the use case. Presents solutions (alternatives and tradeoffs) if/when data does not meet use case requirements.
• Prepare accurate dataset, architecture, and identity mapping design for execution and management.
• Designs and develops data models related to CDPs
• Develops processes for Customer ID/profile mapping to facilitate 360 degree view of customer across data sources
• Captures requirements and designs solutions for analytics implementations (e.g. Adobe SDK, Adobe Analytics)
• Defines data architecture framework, standards and principles, including modeling, metadata, security, reference data
• Develops & leverages scripts to automate key processes governing data movement, cleansing and processing (Python, Bash Scripting, Postman)
• Design and build reference architecture for others to follow to improve data systems
• Some data ingestion through CDP User Interface and other available tools
• Defines data flows, i.e., which parts of the organization generate data, which require data to function, how data flows are managed, and how data changes in transition
• Acquire and document data governance / compliance requirements to ensure data model complies with Client requirements
• Design and implement effective data solutions and models to store and retrieve data from different data sources
• Examine and identify data structural requirements by evaluating client operations, applications, and programming
• Researches, evaluates new data sources methods for rapid ingest and delivery (maintaining limitations in reliability or usability)
• Oversee the migration of data from legacy systems to new solutions
• Monitors solution performance by performing regular tests, troubleshooting, and integrating new features
• Educates through training and individual support
• Refer to previous instances and findings to determine the ideal method for gathering data
• Collaborating and coordinating with multiple departments, stakeholders, partners, and external vendors
• Solution focused: identifies gaps in Client (or CDP platform) capabilities.  Presents solutions based on best practices and that show benefit to business and technical stakeholders.
• May participate in pre-sales architectural discussions and design workshops with Clients to understand Clients technical requirements deeply
• May develop project proposals and SOWs, and work with Client Service

Qualifications

• Bachelor's degree or equivalent work experience in large data migrations/transformations.
• Experience designing and implementing Adobe Analytics (e.g. Adobe Analytics as a source)
• 5 years' experience of hands-on experience using APIs designing RESTful services and integrated with other providers such as, Salesforce, AWS, Google, etc.
• Minimum of 3 years of experience designing and implementing data models in customer data platform (CDP) platforms (e.g. Salesforce CDP, Adobe RTCDP, Lytics, Tealium, mParticle, Marketo etc.) or equivalent experience implementing marketing automation technologies.
• Minimum of 2 years of experience building integrations with other platforms (e.g. Salesforce Marketing Cloud, Adobe Experience Manager)
• Experience in a consulting environment and / or digital agency with demonstrated track record of continuing responsibilities, creativity, and innovation  
• Experience building and deploying multi-tier, scalable, and highly available applications
• Strong communication skills and emotional intelligence to develop the team supporting delivery
• Experience using open-source technologies.
• Experience with source code management tools such as GitHub, GitLab, Bitbucket or equivalent

Additional Information

At Merkle, we believe that a diverse environment improves us as a community and as a business. We want to foster an environment of growth, where all ideas and contributions are encouraged. We need this culture of courage to continue to thrive in our fast-paced industry. We embrace differences of opinion. We value diversity of experience and thought, which help us to challenge and define industry-leading solutions, and support our goal of being a great place to work.

All your information will be kept confidential according to EEO guidelines.

The anticipated salary range for this position is $113,000-$174,500. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/  

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About dentsu international

Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future.

Powered by 100% renewable energy, Dentsu International operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.
www.dentsu.com

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact dentsurecruiting@dentsu.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.