Data Analyst - Marketing Operations (Philippines)

Employment Hero is an Australian tech unicorn - valued at over $1 billion. Our world-class software is the easiest way for small to medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year on year since inception, and expanded globally in late 2020. We now service over 80,000 businesses and we will continue to grow rapidly in 2022 and beyond.

We believe in distributed employment and take a ‘Remote First' approach with our team. Employment Hero can hire across the globe, assuming that candidates have eligible working rights and are in a suitable timezone. If you've got the skills for the role and the passion for our mission then we want to hear from you!

This position, based in the Philippines, is a growth role to our high performing Commercial Operations (CommOps) team. Although working remotely, you'll be part of an engaged, high-performing and driven Sales and Marketing Operations team based in Australia.

Reporting to the Marketing Operations Manager, you will be a key member of the Marketing Operations team, which comprises Commercial Analysts aligned to different go-to-market specialists. You will partner closely with Marketing to manage prospect and customer data and provide support that drives strategic, tactical and commercial objectives in the market.

The Data Analyst will also be responsible for executing data-driven initiatives to maximise the efficiency of marketing campaigns. They will work closely with operations managers to support them with all aspects of database maintenance and manipulations and marketing campaigns. They help document processes for data flows to ensure steps are repeatable.

To be successful, you will need to get deep into (sometimes ambiguous) data so that you can understand the business thoroughly, rapidly diagnose issues and formulate solutions. First Principles Thinking, intellectual curiosity, and a bias for action are essential.

Responsibilities

• Process Improvements and Documentation
  • Capture marketing department processes and workflows to ensure efficiency
  • Work with the technical teams to ensure system modifications conform with the requirements specified by the stakeholders.
• Admin and database management
  • Database update and cleansing
  • Creating scalable systems to maintain the health of our marketing databases to ensure their usability and reliability
  • Maintain hygienic email lists and develop customer segments to support a robust targeting and personalization strategy.
  • Support daily operations in our marketing operation systems including Marketo, Bizible, Tableau and Salesforce
• Campaign Management
  • Work with a team to execute marketing campaign plans, and ensure campaigns launch on time and run smoothly.
  • Build campaign automation; develop appropriate workflows, forms, and other automation, in support of marketing team's goals and objectives.
  • Import leads and helping execute lead flows form offline campaigns
• Reporting
  • Helping to build reports and dashboards in Salesforce
  • Executing end of month reporting
  • Confirming new months targets and updating relevant dashboard

Requirements

• 1-3 years of prior database management experience within technology companies/startups/marketing agencies
• Ability to drive business insights, bring a quantitative, data-driven mindset, and have outstanding communication and interpersonal skills
• Ideally prior experience with Salesforce Salescloud, Bizible or Marketo
• Comfortable using Excel or GoogleSheets to manage and analyse large data sets
• Ability to read and write in SQL desirable
• Possesses strong problem-solving and analytical skills
• Ability to communicate proactively with peers, managers, and leadership on plans, progress, and challenges
• Enjoy documenting (and improving!) operational processes
• Are a go-getter. You take responsibility and run with it!
• Open to embrace new challenges and are not afraid to teach yourself new things
• Thrive in unstructured environments and use that flexibility to your advantage
• Ideal but not essential: Experience with data analysis, segmentation, visualisation and reporting

Benefits

• We are remote-first, where you can work from the comfort of your home, and enjoy flexible working time
• Work your local hours! 40 hour work week, Monday to Friday
• 20 days vacation leave
• Top private healthcare package (for you and 1 of your dependants!)
• Paid Parental Leave subject to eligibility
• A generous budget to spend on setting up your home office
• We set you up for success with the latest and greatest hardware, tools and tech
• Budgets towards continuing your learning
• International annual company conference (Last conference we spent a week in Phuket, Thailand!)
• Refer friends to open jobs and receive a cash bonus for every successful referral you make
• Participate in our Employee Share Options Program - you’ll be a part owner of Employment Hero

Why join Employment Hero?

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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