Data Manager (Platform Services Specialist)

Perceptyx is the most comprehensive listening solution platform available in the HR Tech world today. It illuminates the employee experience for millions of people globally. Our work helps whole organizations thrive (enterprise level to an organization with 5,000 employees).

We are looking for a new team member to join our Platform Services Professionals in Wrocław, Poland. This role will be executing daily tasks to build, configure, and update employee surveys using an internal shared task list. Work will be on the front end of our platform and products.🙌 😊.

We don't like micromanagement and are looking for a professional who will be in charge of their own daily tasks and will deliver high-quality results on time. Our next colleague will have a passion for data and will be interested to grow together with us! We have a great internal career path for like-minded professionals. Remote work is preferred, however, we do have an office for networking in Wroclaw.

Our Platform Services Specialist will:

• Receive tasks from the Customer Solutions team aimed at loading, updating, and personalizing the platform for customers
• Focus on front-end configurations (toolkit builds, English email setup, dashboards, etc.)
• Work closely with other team members
• Successfully complete configuration tasks across Perceptyx products to solve the customers’ business problems. This is not a client-facing role but will involve completing work for our clients
• Support Perceptyx internal Customer Solutions Partners, Implementation Experts, and Customer Care Coordinators
• Follow procedures based on best practices for the daily customer tasks
• Present task completion reports to the Manager, Platform Services bi-weekly to be used at the internal sync ups

Requirements

We would like you to have:

• 1 year of relevant experience or be a fresh graduate (undergraduate or postgraduate), with strong technical, data, and configuration skills in data management or configurations
• Passion for technical data and interest to grow in tech and data-related industry
• Basic understanding of HTML, SQL, Excel, and grep
• Explicit attention to detail, ability to pick up new systems and processes quickly, and ability to navigate tasks and technical work quickly
• Good time management, organization, and personal effectiveness skills
• Good written and verbal communication skills and the ability to interact with individuals at all levels of an organization
• Good problem-solving and troubleshooting skills
• Good written and spoken English skills to communicate with international teams

We would like you to be:

• Quick learner, self-starter, able to work efficiently with minimal supervision
• Confident, ready for a challenge, and be not afraid of sking questions. This position is a great learning opportunity
• Comfortable with using new systems and technology, specifically in web-based systems
• Adaptable to change within the process, workflow, or systems
• Willing to work with people from diverse backgrounds and experiences

Benefits

• Working remotely from home (based in Poland) with the possibility to network in person with our other team members in Wrocław, Poland, and remotely with your manager in USA and the team in Europe
• Premium healthcare package
• Fitness reimbursement programme and internal wellness initiatives
• Opportunities to grow with like-minded professionals in a truly international tech environment. We offer continuous learning and development in interesting projects (PM, people analytics, employee survey, and customer service) while providing you guidance and support throughout your journey with us
• You are in charge of your daily work. We provide the tools and training- you make a meaningful impact, your way
• A diverse and inclusive culture. You will be embraced for who you are and empowered to use your voice to help others

Perceptyx Equal Employment Opportunity Policy:We celebrate diversity and an inclusive environment. Perceptyx is committed to providing an environment of mutual respect where equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.