Data Scientist (B2B/Enterprise)

Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Want to be part of a mission that is helping over millions of people feel better? Come join our team!

We are looking for an experienced Data Scientist to join our Machine Learning & Data Science Team. Here you will be a strategic partner within our B2B/Enterprise Team to perform statistical analyses of user data and help integrate those insights into our product.

By deeply understanding how to leverage user insights, you will be partnering across the organization with leaders to identify and scope high impact projects. At Talkspace, you’ll be collaborating with colleagues who are passionate about data, and excited to drive critical business decisions for a global leader in telebehavioral health.

To work at Talkspace, you need to be as passionate as we are about our work, and excited to collaborate with us in achieving our mission of bringing quality mental healthcare to all.

About the Role

Critical Analyses:

• Think critically and leverage data to test and iterate on new product features and business strategies
• Define client usage, churn, and other key metrics for our enterprise, and
• Setup analytical framework for partner behavior, including client journeys and B2B2C marketing funnels
• Build and automate reports, as well as iteratively develop and prototype dashboards to provide insights at scale
• Query databases from multiple marketing and product sources and create usable KPI dashboards

Statistical modeling:

• Support business objectives through statistical modeling through the prediction of main KPIs such as churn and retention
• Design, implement and maintain machine learning models to automate and optimize marketing, operations, and customer experience
• A/B testing and causal modeling

Communication & Teamwork:

• Collaborate with stakeholders across the company to complete
• Full-stack data science analysis and present insights to both the data science team and internal company stakeholders.

About You

• Master's degree in computer science, mathematics, data science, management science and engineering or a closely related field
• One year as Data Scientist (Business Intelligence) involving data extraction, analysis, and statistical modeling

Proficiency in skills listed as evidenced by at 3 months experience in each:

• Python/R, SQL, git, airflow and common data science and machine learning libraries (pandas, sklearn, etc.)
• Programming languages HTML and CSS
• AWS platform
• Understanding of data visualization best practices, proficient with BI Platforms (Tableau)
• Ability to communicate complex analyses to both technical and non-technical stakeholders, including senior leadership.

Benefits

Comprehensive medical, dental and vision plans coverage since day one
Pre-tax benefits: HSA/ FSA/ Commuter allowance
401k retirement savings program with matching up to 4%
Voluntary benefits such as disability, basic life or pet insurance, etc.
Equity offerings for Talkspace company stocks
Wellness stipend along with discounts on gym memberships and other wellbeing products
Flexible PTO / Remote Workspace Flexibility
Regular team events, including [virtual] Happy Hours and Game Nights
Free access to all Talkspace products

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The salary range for this role is between $120,000 and $150,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.

Why Talkspace?

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is a universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We strongly encourage you to apply even if you don’t meet every qualification. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran, or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.