Digital Data Analyst

London, United Kingdom

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Posted 1 month ago

ContentSquare is a dynamic SaaS technology startup based in central London seeing explosive growth following $190million of series D funding in May, as we expand our teams across Europe, US and APAC. Recognised by Gartner as one of the four most innovative ecommerce technologies in the world, and Wired Magazine as one of Europe's hottest startups, Contentsquare is a Digital Experience Analytics Platform helping brands to create better experiences online.We work with 700+ clients globally including Unilever, L'Occitane, GoPro, Walmart, Samsung, BooHoo and Microsoft to empower their teams with behavioural insight. 
Our teamData analysts at Contentsquare strive to be the best at analysing User Experience (UX) using quantitative data. To do so, we make the most of the hundreds of interactions our tag collects on our clients’ websites. Only a small portion of this data is used within our software, the rest lies in our database. This is where we take over.  Describing human interaction with data takes a bit of creativity, tons of business sense and technical skills.

What you will do as a data analyst:

  • Deliver tailored services to our clients 
  • You will gather your clients ’ business questions and think of impactful and creative ways to answer them with data
  • You will build full UX analysis reports using raw data and data extracted from Contentsquare 
  • You will present the analysis in front of clients 
  • Be an identified expert of Contentsquare and Contentsquare data 
  • Perform exploratory analysis to find opportunities for new features 
  • Contribute to Product evolution (Spec definition, prioritization of the roadmap, suggestion of improvements …)
  • Be a touchpoint regarding insight generation & data reliability for internal resources (Customer Success, Product team, R&D…)

What we are looking for:

  • 2+ year relevant experience in eCommerce, Analytics, A/B testing or Data-oriented businesses
  • Passion for data, numbers and statistics
  • Understanding of the digital landscape
  • Degree in Business / Engineering / Statistics / Data mining or equivalent
  • Proficiency in SQL
  • Experience in data visualisation and telling stories using data
  • Capacity to operate independently by being thorough and delivering results in a highly organized manner
  • Stakeholder management - ability to present your findings to clients
  • Exceptional presentation, written and oral communication skills
  • Comfortable working in a fast-paced, technically challenging, data-driven environment
As well as the opportunity to have a tangible impact on the success of the global business here’s what else we offer: 
- Plenty of opportunities for training and development- Flexible approach to working hours and holidays - Excellent health and dental insurance packages- Fun office culture with regular socials and perks ranging from go-karting, junkyard golf and rooftop curling to in-office massages, basement jazz trips, brie and boardgame evenings and movie nights- An office fully-stocked with (decent) coffee, breakfast, fruit and snacks (plus a regular supply of chocolate hobnobs)- Travel opportunities to our global offices for onboarding, the Hackathon, and our annual worldwide kickoff trip
Job tags: Data Mining Engineering R SQL Travel UX
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