Sr. Manager Data Analytics OCE Functional Lead

Company Description

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

Job Description

This individual is accountable to the customers and stakeholders within the US Commercial Organization to deliver data & analytics services accurately and consistently. You will be responsible to coordinate with the Omnichannel team across therapies for relevant data and analytic needs. You will be a single point of contact for relevant/ marketing data sourcing, governance activities applicable to the OCE team, strategy, and access needs. You will also support the operational analytics team by aiding in prioritizing work requested by the OCE team and assisting with PowerBI reporting requirements/inquiries. You will be proactively working with internal and external customers to identify areas of opportunity and will be highly responsive to inbound questions and requests.

Strategic direction-setting, project management, customer enablement, and consistent and timely communications, are key priorities to ensure success in this position.  Further, technical fluency and the ability to effectively communicate with your colleagues is a requirements to support daily operations and planned enhancement/project activities.

The Functional Lead will have strong communication skills.  This individual will work proactively with customers to identify areas of opportunity and will be highly responsive to inbound questions and requests.  The OCE FL will connect directly with their customers to understand business and organizational priorities and jointly develop user stories and functional requirements

This is a HYBRID role based out of Weston, MA- with an in-office presence. 

What You will do

Represent the US D&A team and our defined data framework and data capabilities:

• Partner with Master Data Management, Governance and Operational Analytics leads to prioritize tasks & deliverables within US D&A and provide transparent and timely communications back to customers and stakeholders
• Partner with the Operational Analytics team (within US D&A) to support discovery, development, testing & build activities within PowerBI, for OCE specific dashboard activities
• Involvement in the design, development, and implementation of CIM data (and metrics) initiatives
• Coordinate with IT for database object builds areas for optimization and data quality assurance
• Possess strong technical literacy with the ability to connect business needs to technical capabilities and willingness to learn innovative technologies
• Provide customer service and engagement including verbal and written communication with an emphasis on empathy, ownership and attention to stakeholder needs
• Include recommendations and strategic options to improve efficiency and performance
• Implement strategic objectives and related tactical activities to improve internal operations and to drive continuous improvement
• Possess a strong understanding of digital marketing activities and engagement measurement in a pharmaceutical/life sciences context
• Liaise extensively across US D&A, IT, and analytics teams across the organization and represent our team on various analytics and insights projects with transparency
• Undertake activities that involve understanding new datasets, modeling the data in an optimal way to support reporting use cases, and creating reporting deliverables
• Deliver capabilities on schedule with consistent and clear communication
• Manage and hold accountable data vendors and third-party suppliers
• Define data functional roadmap aligned to US Data Strategy

Who You are

First and foremost, you are a team player.  You enjoy collaboration and meet adversity with an objective and fair mindset. You celebrate successes and learn from challenges.  You love building data and metrics that fuel analytics and are enthusiastic about using data to drive key business decisions. You love learning new data visualization and reporting skills and work well in a demanding environment.

Qualifications

Required Skills:

• Using SQL and databases (Snowflake preferred) in a business environment with large-scale, complex datasets
• Providing comprehensive BI solutions including requirements gathering, data modeling, data quality check, and report and dashboard development using Power BI
• Using industry-standard business intelligence (BI) tools (including Power BI (experience is a bonus!), Business Objects, Qlik Sense, Tableau) to formulate metrics and to create data quality management assessments and tools to perform adhoc data inquiries
• Consistently deliver our capabilities with high-touch support
• 8+ years equivalent work experience in managing data-related activities within a commercial organization
• Analyzing data and reporting requirements to recommend and design reporting solutions through the creation of appropriate database structures, reports, and query structures.
• Working cross-functionally with commercial, medical, data science, or IT teams, and directing multi-functional projects within matrixed reporting structures.
• Technical capabilities with MS Office Suite (PPT, XLS, Vizio (including Pivot Tables, Charts, and vLookup).
• Translating complex data sets into actionable reporting frameworks and models to enable key performance indicator (KPI) visualization that supports high performance for end-users.
• Strong analytical and problem solving with a customer-focused ability to communicate across all levels of the organization
• Ability to thrive in a fast-paced, evolving environment, engaging across the organization, including (but not limited to) commercial teams, IT, compliance
• Experience with Pharmaceutical data assets & vendors; knowledge of commercial analytics (Sales, Marketing, Managed Markets)
• Pharmaceutical experience is a plus

Educational Requirement: 

Bachelors Degree Required

Additional Information

All your information will be kept confidential according to EEO guidelines.