Data Analyst 2, GTM Strategy and Analytics

Join the team as our next Data Analyst, GTM Strategy and Analytics

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to help our team in building new experiences, systems and optimizations that will allow Twilio's GTM Analytics products to grow and scale to all types of users across sales. As Twilio continues to grow in size, reach and complexity, so too will the analytics and product strategy and thus the solutions needed to support the business. In this role, you will be tackling exciting global focused projects with great local nuances , partnerships and more!

The ideal candidate is an experienced data visualization builder and report builder who enjoys visualizing and presenting the data in a more intuitive manner. They must be self-directed and comfortable working in a fast paced environment.

In this role, you’ll:

• Build dashboards with advanced visualizations
• Data Modeling OLTP and Dimensional Modeling
• Combine raw information from multiple sources
• Collaborate with Data Scientists, Analysts and architects across teams, on several projects.
• Perform tasks that support the data needs of multiple teams, systems and products.

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2+ years of experience, preferably in business analytics, reporting and writing advanced SQL queries
• BI and reporting experience across the different stages of data ingestion, preparation, experimentation, development, and end user adoption.
• Understanding of analytics from descriptive to predictive analytics like Machine Learning with experience in Python and SageMaker a plus.
• Ability to manipulate large data sets with high dimensionality and complexity; advanced SQL is critical, Excel/Google Sheets, BI reporting tools (e. g. Tableau, Looker)
• Experience with pipeline orchestration tools like Airflow
• Track record of executing with high attention to detail and dedication to quality in a fast-paced, fluid environment
• Must be a self-starter, highly motivated, able to shift directions quickly when priorities change, think through problems to come up with innovative solutions to deliver against tight deadlines
• Preferable- experience in Salesforce - CRM

Desired:

• Experience with data modeling
• Excellent written and verbal communication skills.
• Ability to influence and build effective working relationships with all levels of the organization.
• Tableau certificate is a plus

Location

This role will be based in our Bangalore, India office.

Approximately 10% travel is anticipated.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.