Data Quality and Governance Manager (Remote US)
Schaumburg, IL, United States
Experian
Experian is committed to helping you protect, understand, and improve your credit. Start with your free Experian credit report and FICO® score.Company Description
Experian Marketing Service’s mission is to accelerate client success through enabling ecosystems, partnerships, and marketing technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers.
About us, but we’ll be brief
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
As a leader in consumer data and identity-based marketing solutions, Experian Marketing Services is improving the business and consumer experience by offering a complete identity solution. We’re doing so through a clearer view across the digital customer buying journey and with strong acquisitions of leading AdTech and MarTech providers.
Job Description
The Data Quality and Governance Manager will lead and manage Experian Marketing Services data quality governance activities including: 1) establishing and ensuring adherence to Experian’s data governance policies and framework; 2) maintaining the highest level of quality/accuracy of Experian marketing data; and 3) and providing data insight to Experian stakeholders to help support/drive business strategies. The Data Quality and Governance Manager serves as a point of escalation for governance, data quality and protection issues. They will also work closely with Business and Functional area leadership to improve the quality and value of core data assets, respond to regulatory protection requirements as well as support the strategic requirements of the department. The Data Quality and Governance Manager will report to the VP, Data Operations and Governance.
Roles and Responsibilities:
- Establish and drive an enterprise data governance roadmap including strategic priorities such as implementing business unit wide data lineage framework and maintaining the highest standards of data quality
- Establish and drive a data quality roadmap including defining and coordinating internal tests, develop business cases for third party tests, and implement standard KPIs to asses data health
- Manage a small team of data support analysts to ensure feedback and questions are built into solutions
- Ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirement
- Ensure protection of sensitive data through modifications to organization behavior policies and standards, processes, related tools, and data architecture
- Define roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company’s principal information assets
- Serve as a liaison between Business/Compliance teams and Engineering/Operational teams to ensure that business requirements for protecting sensitive data are clearly defined, communicated, and well understood and considered as part of operational prioritization and planning
- Develop & maintain a best-in-class inventory/catalogue of data, information maps, including authoritative systems, owners
- Provide data insights to key stakeholders (product, data acquisition, strategy, engineering, leadership) to drive data driven strategic decisions of the business to achieve their objectives
- Resolve issues escalated from Business and Functional areas data governance representative
- Create and maintain monthly reports for leadership and stakeholders to understand data quality, trajectory of trends, identify issues.
- Facilitate Quarterly Business Review with key stakeholders leveraging the insights gained from data quality and governance activities/systems.
- Identify new opportunities pertaining to the use of data assets to achieve efficiency and effectiveness in the marketplace
Qualifications
Qualifications:
- Minimum of 5 years of experience with large-scale consumer data; project management and oversight experience preferred but not required
- Ability to articulate vision of transformation efforts and a sense of mission
- Knowledge of industry-leading data quality and data protection management practices
- Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection
- Knowledge of data-related government regulatory requirements and emerging trends and issues (COPPA, State Consumer Data regulations, UDAAP, and Digital Marketing Industry guidelines.)
- Knowledge of digital data assets (IP, MAID, Device IDs, CTV IDs, etc.)
- Knowledge of data management and related technology solutions
- Experience implementing/managing a meta-data management software
- Proficiency in Power Point to communicate findings at the Executive level
- Bachelors or Master’s degree (Computer Science, MIS, or Information Management preferred but not required)
Desired Skills:
- Highest personal and professional integrity and strong work ethics
- Results oriented, willingness to commit to a direction and drive operations to completion
- Ability to manage and develop cooperative and constructive working relationships across all the Business and Functional areas
- Highly developed skills in priority setting and alignment of project priorities with Business Unit strategy
- Ability to break down complex problems and projects into manageable goals
- Ability to get to the heart of the problem and make sound and timely decisions to resolve problems
- Ability to develop people, skills in coaching, mentoring, and teaching on the job
- Skills at performance management, recognizing and rewarding performance and identifying development needs
Additional Information
Additional Information
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
If you live in Colorado, Connecticut or New York City, please contact us at JobPostingInquiry@experian.com for the salary range of this position (include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
If you live in Colorado, Connecticut or New York City, please contact us at JobPostingInquiry@experian.com for the salary range of this position (include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Architecture Computer Science Data governance Data management DataOps Data quality Engineering KPIs Teaching
Perks/benefits: 401(k) matching Career development Competitive pay Equity Health care Insurance Parental leave
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