Machine Learning Scientist II, Customer Identity

Boston, MA

Applications have closed

Wayfair Inc.

Shop Wayfair for A Zillion Things Home across all styles and budgets. 5,000 brands of furniture, lighting, cookware, and more. Free Shipping on most items.

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Who We Are

Wayfair.com is a leader in the e-commerce space for all things home. Wayfair’s community of Machine Learning Scientists are obsessed with using data and technology to help our customers  build a home that they love. Our technology platforms support millions of searches for the perfect item every day, providing  a top-of-class purchasing and delivery experience. Come help us innovate and grow to our next $10B in revenue!   

We are looking for an experienced machine learning scientist interested in partnering with other ML scientists, product managers, software engineers, and cross-functional business partners (e.g. marketing, store-front, business-to-business, pricing, search and recommendation) to drive and expand Wayfair’s state-of-the-art customer identity solutions. This includes but is not limited to operationalizing and scaling advanced statistical and machine learning models to power probabilistic device, person, and household graphs at Wayfair and researching new clustering, feature engineering, and predictive modeling techniques to extract insights with more accuracy and granularity.

We’re looking for someone who not only enjoys solving ambiguous scientific problems, writing code and building ML models in production, but is also able to upskill fellow ML scientists, software engineers, and business leaders around them through leading by example. In this role, you will be driving cutting-edge machine learning and statistical research to continuously improve the accuracy and robustness of probabilistic identity products, increase the recognition of and reach to Wayfair customers, increase the computational efficiency of the production pipeline, and empower the performances of various downstream products, such as personalization and recommendation services, marketing attribution, and online AB experimentation platforms.

What You'll Do

  • Lead the research and development of machine learning models and pipelines to improve the accuracy and efficiency of identity recognition at Wayfair.
  • Develop scalable identity products by leveraging Google Cloud native technologies. 
  • Drive identity integrations & align with key stakeholders across various products and platforms.
  • Work with software engineers to productionalize machine learning outputs for real-time consumption via graph database structures.
  • Think outside of the current technology/stack limitations to push the boundaries on what is possible and deliver feasible solutions collaboratively.
  • Promote a culture of machine learning and data science excellence by participating in weekly research, learning, and development sharing sessions.

What You'll Need

  • Advanced degree (Master or PhD) in Machine Learning, Computer Science, Engineering, Statistics, or a related quantitative field. 
  • 2+ years of experience in advanced machine learning and statistical modeling, including hands-on designing and building production models at scale.
  • Familiarity with ML model development frameworks, ML orchestration and pipelines with experience in either Airflow, Kubeflow or MLFlow as well as Spark, Python, and SQL.
  • Excellent organizational, analytical, and hypothesis- driven critical thinking skills to identify business opportunities and transform data into actionable insights.
  • Excellent communication skills to explain complex data science and machine learning concepts/ideas/methods to technical and business audiences.

Nice to Have

  • Mix of start-up and large-company experience working on data science and machine learning.
  • Familiarity with Machine Learning platforms offered by Google Cloud and how to implement them on a large scale (e.g. BigQuery, GCS, Dataproc, AI Notebooks).
  • Direct experience leading research around customer identification.
  • Familiarity with web development, cookie usage, HTTP protocols, and consumer privacy laws.
  • Experience developing and applying innovative machine learning methodologies to tackle real-world identity challenges (e.g. customer device mappings, person & household graphs) and translating technical results to business objectives and impacts.
  • Familiarity with graph databases, such as TigerGraph, Neo4j, etc.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

If you are having any difficulty submitting your application, please reach out to our careers team at careers@wayfair.com.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com. 

* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Tags: Airflow BigQuery Clustering Computer Science Dataproc E-commerce Engineering Feature engineering GCP Google Cloud Kubeflow Machine Learning MLFlow ML models Neo4j PhD Pipelines Predictive modeling Privacy Python Research Spark SQL Statistical modeling Statistics

Perks/benefits: Career development

Region: North America
Country: United States
Job stats:  27  3  0

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