Global Sales Data Operations Specialist

Global Sales Data Operations Specialist
Bangalore, India

Company:

Rubrik delivers a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik’s Cloud Data Management software to simplify backup and recovery, accelerate cloud adoption, and enable automation at scale. Rubrik’s run-anywhere, scale-out architecture is built to empower IT departments today, and in the future, reducing total cost of ownership while enabling infrastructure flexibility for a multi-cloud world.

Position Overview: 

This role will participate as a member of the Sales Data Operations team and have the responsibility of helping Rubrik cleanse and enrich its Salesforce.com CRM data.  In this role you will leverage multiple data sources to review CRM records, identify data quality issues, and correct issues according to Rubrik’s established Data Quality guidelines.  You will proactively provide input to improve data quality and bring additional efficiencies via new and existing processes.

Responsibilities:

• Account Data Ingestion:
• Create/run SFDC reports and export data from SFDC into Excel for analysis.
• Verify Lead lists against existing SFDC Accounts and remove duplicates.
• Review, cleanse, and standardize missing and incorrect data using D&B, LinkedIn, Zoominfo, and web searches.
• Prepare standardized CSV upload files for SFDC Account creation.
• Coordinate with the IT team to ensure SFDC Account data loads are completed accurately on a weekly basis.
• Coordinate with the Sales Operations team to ensure newly created Accounts are assigned to Account Executives on a weekly basis.
• Provide weekly Account creation status reports to the Sales and Marketing Operations teams.

• Account Data Validation:
• Review low confidence Lead to Account matches and confirm if the match is appropriate.
• Manually review unmatched Leads, complete missing fields, and match to existing SFDC Accounts were possible.
• Create and maintain and record of corrected Lead to Account matches (Lead ID to Account ID) and provide weekly updates to the IT team for action.
• Proactively provide feedback on low & high confidence Lead to Account matches so IT can improve L2A automation and increase match rates.
• Periodically review existing SFDC Accounts for low engagement levels and work with Sales Operations to have those Accounts unassigned.

Requirements:

• 1-2 years experience with Salesforce.com Sales App (Campaigns, Accounts, Contacts, Leads, Opportunities)
• Understanding of Lead to Account matching processes
• Working knowledge of Dun & Bradstreet, Zoominfo, and Linkedin data and web applications.
• Experience with Microsoft Office suite (Excel is required)
• Experience with Validity DemandTools is desirable
• Working knowledge of Google-Suite applications (Drive, Sheets, Documents, Slides etc)
• Comfortable working in an ever changing environment with complex processes.
• Be self-managed, responsive, and able to work in a virtual team environment.
• Hands on mentality, proactivity, and attention to detail.
• Work cross-functionally with other teams for resolving issues on data discrepancies.
• This will be second shift working from 3 PM to 12 PM IST time.

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About Rubrik:

Rubrik, the Zero Trust Data Security Company™, delivers data security and operational resilience for enterprises. Rubrik’s big idea is to provide data security and data protection on a single platform, including Zero Trust Data Protection, Ransomware Investigation, Incident Containment, Sensitive Data Discovery, and Orchestrated Application Recovery. This means your data is ready so you can recover the data you need, and avoid paying a ransom. Because when you secure your data, you secure your applications, and you secure your business.

We are a leader in data security, have been recognized as as a Forbes Cloud 100 Company, named as a LinkedIn Top 10 Startup and are proud to have earned Great Place to Work® Certification™. There has never been a more exciting time to join Rubrik, and our future is even brighter. The work you do will help propel our next chapter of growth as you do the best work of your career.

Linkedin | Twitter | Instagram | Rubrik.com | 

Diversity, Equity & Inclusion @ Rubrik: 

At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.

Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.

Our DEI strategy focuses on three core areas of our business and culture:

• Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally. 
• Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
• Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

Equal Opportunity Employer/Veterans/Disabled: Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.