Lead Data Developer

We are The Very Group, and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love when they need them most.

About the team

The Customer team is focussed on developing and actioning the strategies for engaging and communicating with our customers through their entire lifecycle, from recruiting and onboarding through to lapsing.

We work very closely with Marketing functions across both the Retail and Financial Services arms of the business with ties into Customer Care teams, to serve our customers’ needs, and the Technology team to ensure we’re getting the most out of our existing tech stack, including adopting our new cloud-based CRM platform and richly populated data warehouse, and identifying new opportunities to explore.

About the role

As a Lead Data Developer within the Customer team you’ll play a key role in designing, deploying, managing, maintaining, and reinventing the processes that our customer communications teams rely upon to effectively engage with and manage our customers.

As part of the role you will:

• Translate business requirements into detailed user stories to be worked across the team to generate robust data processes to support campaign selections, customer profiling and campaign performance reporting and analysis.
• Manipulate large volumes of data across multiple sources and systems.
• Develop a deep understanding of the wide variety of data sources available and look to leverage as much benefit from it as possible.
• Collaborate closely with Campaign Selections, Marketing and Technology teams to ensure customer communications are implemented as effectively, accurately and in as automated a manner as possible.
• Lead junior colleagues in project work, reviewing and approving their work and otherwise act as an example and mentor to them.

• Along with a logical mindset and common-sense approach, you’ll be able to visualise and articulate how multiple systems and processes interact with each other.
• You’ll have strong SQL or SAS experience as a baseline technical skillset which we can build upon by teaching you our toolkits and the unique pieces of kit we use across the teams.
• You’ll be comfortable communicating on all areas of your work, able to deliver technical information to technical and non-technical audiences with ease.
• You’ll have proven experience in defining, scoping and leading delivery of technically complex projects involving rigorous testing
• You’ll be comfortable working in a pacey and sometimes ambiguous environment, things change all the time here (being a 24/7 retailer you’re kept on your toes), but you’ll enjoy the surprises and challenges that comes with that!

Some of our benefits

• Flexible, hybrid working model
• Inclusive culture and environment, check out our Glassdoor reviews
• £1,000 flexible benefits allowance to suit your needs
• 30 days holiday + bank holidays
• Udemy learning platform
• Bonus potential (performance and business-related)
• Up to 25% discount on Very.co.uk
• Matched pension up to 6%
• More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and CRB check.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review, and then be in touch to move to the interview process. Our interview process is tailored to each role and can be in-person and remotely. We will always look to make the adjustments you need to bring your best self to interview.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.