Graduate Data Analyst

Feefo helps both consumers and businesses make the right decisions.

Founded in 2010, Feefo works with 5,000+ clients worldwide to collect reliable and constructive reviews they can learn from and display. We provide invite-only, verified customer feedback, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

We’re a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo’s bespoke artificial intelligence, smart profiling, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too.

We are proud to work with companies, large and small, from household names to local heroes.

To learn more visit: www.feefo.com, LinkedIn, and Twitter.

About the role – Graduate Data Analyst

Reporting to the Senior Data Analyst, Feefo are seeking a Graduate Data Analyst. The primary focus of the role is to providing support to both the data scientists and data analysts within the team. As part of the analysis team, you will have access to best-in-class tools (GCP, BigQuery, Power BI) to run exploratory data analyses, build dashboards and support with machine learning modelling techniques.

You will be exposed to elements of product-specific analysis, as well as data analysis and business analysis. Within this team you'll be learning how to create user stories, identify sprint goals and aim to achieve the best outcome. You'll help to deliver exciting, customer-centric experiences, by working closely within a high performing multi-discipline team. You will build on your skills, learning how to leverage the power of data and turn it into actionable insights supporting our customers and the business to meet their goals.

Requirements

Key skills/competencies:

• Education background in science, technology, engineering or math
• Good knowledge of SQL for data extraction and analysis
• Good knowledge of Python for data manipulation and modelling
• Experience with data visualisation tools (Tableau, Looker, Power BI or similar)
• Passionate about serving and helping customers

Desirable skills/competencies

• Understanding of modern cloud data warehouses like Google Cloud Platform or similar
  
• Understanding of Agile or Scrum

Benefits

• Feefo offers a hybrid working pattern
• We have a fully serviced office in London, in addition The Farm in Petersfield – an idyllic Barn location
• We also have a small office in Melbourne, with a growing team in Boston
• Lots of breakout space and common areas
• A pool table tournament & footie team
• As well as a comprehensive benefits offering, there’s a whole suite of perks you can choose from on our benefits platform including health (e.g. free flu jabs and eye tests), wellbeing, childcare and lifestyle options
• We gift you a LinkedIn Learning license, giving you access to 1000s of courses
• Be a part of one of working groups including charities, CSR, wellbeing & mental health, socials and shape our programmes
• You’ll be working in a global, scale-up environment with a commitment and focus on celebrating our diverse and inclusive environment
• Lots of room for career enhancement, development and progression
• A committed and expert senior leadership team driving the growth of Feefo with new products and tech as force for good
• Be a part of a 100% privately owned company – owned by Vespa Capital

Our Values & Culture

• Integrity in all that we do
• We take ownership and hold ourselves accountable
• Trust - it’s everything. When we hire you, we’re saying we trust you
• We’re environmentally responsible and a positive contributor to society
• We’re experts in our field
• We have fun
• We embrace diversity
• We celebrate being different, creative and innovative

Applications

Interested in hearing more? Then we’d love to hear from you!

Please apply within or email your CV to talent@feefo.com and a member of our Talent Team will be in touch with you