Risk and Payments Data Analyst

Toronto, ON, Canada

Full Time USD 46K - 85K *

Company Description

Points is a trusted partner to the world’s leading loyalty programs, leveraging its unique Loyalty Commerce Platform and analytic expertise to build, power, and grow a network of ways members can get and use their favourite loyalty currency. Our platform combines insights, technology, and resources to make the movement of loyalty currency simpler and more intelligent for nearly 60 reward programs worldwide. Founded in 2000, Points is headquartered in Toronto with teams operating around the globe. Points was acquired by Plusgrade in 2022, making the combined companies the global leaders in ancillary revenue for the travel industry.

Job Description

Points is looking for a Risk and Payments Data Analyst to join our Risk & Payments team for a permanent position.

If you are passionate about working with a diverse group of people who are all working together for the success of our team and company then please read on. We are the team that works together to support the successful growth of our company through the mitigation of online fraud and payments enablement. This specific role would focus on the analysis and reporting of our current authorization rates, fees and the commercial impact of processing payments.

This role reports to the Manager of Risk Operations & Analytics. Here’s how you’ll make an impact:

  • Independently identify and leverage multiple data points to extract and summarize actionable insights through descriptive, predictive and prescriptive methodologies. 
  • Analyze current transaction processing costs based on multiple dimensions as well as assessing and forecasting potential future PSPs. 
  • Leverage Data analytic tools (such as Tableau, Alteryx, Excel) to manipulate data, build and enhance the reports, charts, and dashboards in support of resolving issues and delivering on our strategic global growth plan. 
  • Understand domicility and localization rules / requirements and apply knowledge to make recommendations on improving payment metrics and Points’ payment strategy.
  • Stay on top of and report on payment Rules and Regulations regarding the processing of electronic payments.
  • Research international and regionally specific payment methods applicable to the Travel & Loyalty sectors.
  • This person will be able to successfully turn their research and analysis into informative presentations that will help to support the current and future of payments for Points.


General knowledge

  • Business Understanding - Working knowledge or prior experience in the Payments space (including but not limited to Credit Cards, Debit & Mobile wallets)
  • Corporate working culture - excellent communication skills, speak up to ask questions, to challenge, to give suggestions. Understand the value of teamwork, collaborative environment, etc.

Specialized Technical Knowledge

  • Excellent computer skills with advanced Excel skills, including lookups, formulas, pivot tables, charting, data tables, etc.
  • A high level of analytics experience to include but not limited to SQL, Alteryx and Tableau.
  • A high level of attention to detail. 
  • Comfortable with learning new softwares. 
  • Knowledge of Jira is an asset. 
  • Knowledge of and experience in the payments industry is an asset

Additional Information

What we offer:

  • Flexible hours 
  • Extra days off 
  • Extended health care from day one
  • Parental leave top-op
  • Fitness Credit 
  • RRSP Matching Plan
  • Learning & Development
  • Free coffee, snacks & drinks
  • The best Technology
  • YOLO leave
  • Green Commute or WFH credits
  • Company-sponsored activities such as bowling, movies, sports, paintball, and more!

Our Process:

Points is an equal opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunity regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities.

We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed from our Talent Team and the successful candidate(s) will go through the following recruitment process:

  1. Recruiter Phone Interview 

  2. Hiring Manager Interview

  3. Take-home Assessment or remote coding exercise (If applicable)

  4. Team Interview 

All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.

* Salary range is an estimate based on our salary survey 💰

Tags: Excel Jira Research SQL Tableau

Perks/benefits: Career development Flex hours Parental leave Startup environment

Region: North America
Country: Canada
Job stats:  2  1  0
Category: Analyst Jobs
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