Data Analyst, Operations

San Francisco

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Posted 2 weeks ago

Tempo is the first home fitness system that tracks your motion and gives you instant feedback to improve your form—providing a more effective and safer workout. Using 3D sensors and A.I., Tempo counts your reps, recommends weights, and enables expert trainers to guide you in real-time. Our flagship product, the Tempo Studio, is a complete home gym that packages a 42" HD touchscreen that streams live and on-demand class, a 115 lb weight set, and other accessories in a sleek, free-standing design.
Founded in 2019 and based in San Francisco, Tempo’s mission is to bring the hands-on guidance of quality personal training into your home—empowering you to hit your fitness goals on your terms. The all-star fit tech team includes alums from Apple, Google, Netflix, Tesla, Lyft, Orangetheory, Equinox, and TRX, and is backed by $60 Million in Series B funding from leading investors including General Catalyst, Norwest, Founders Fund, Khosla Ventures, DCM, and SignalFire.
We’re looking for a Data Analyst to own analytics and projects specifically supporting our Customer and Business Operations team. You will work closely with the operations leadership to provide data-driven insights and help identify the best opportunities to improve processes and drive business growth. If you’re passionate about fitness and want to join a fast growing startup, then we would love to meet you! 

Responsibilities:

  • Utilize proprietary data and third-party tools to build reports; analyze user behaviors, operational performance, and product usage; and facilitate data-driven decision making
  • Lead ad-hoc analysis projects to identify business growth or process improvement opportunities and present execution plans to help resolve the gaps and achieve business KPI targets
  • Partner with various business units to establish KPIs (e.g. Customer Support, Supply Chain, Marketing), align on definitions/methodologies, and build reports to help track the metrics
  • Collaborate with analytics and engineering teams to address technical debts, continuously improve the data quality 

Qualifications:

  • 3-5 years of relevant experience in a quantitative focused analyst or analytics role in a fast-paced data-driven environment (start-up experience a plus)
  • Expert fluency in SQL-based data manipulation
  • Strong communication skills and the ability to explain complex analyses to both technical and non-technical audiences.
  • Meticulous attention to detail with an ability to learn quickly
  • Experience with and data visualization tools a must (e.g. Mode, Looker, Tableau)
  • Must be able to manage multiple projects and work with key stakeholders across different departments
Job tags: Engineering Looker Marketing SQL Tableau