Metadata Team Lead

Canva’s Commitment and Mission
At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 
Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 100+ million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 
Join us and design your future.
About the Content Curation & Optimization (CCO) TeamAs Canva’s reach continues to skyrocket, we aim to make Canva the go-to place for all design needs on the web. This involves ensuring that the thousands of new photos and graphics that are uploaded in the Canva library every week contain correct metadata.
It is critical that all the beautiful content that is being created and uploaded to Canva every single day by our teams, contributors and partners, is consistently tagged and described by our Metadata Reviewers and Curators. This is the cornerstone of providing a world-class search and discovery experience for all Canva users.
Want to join Canva?We are looking for a skilled and experienced Metadata Lead, to guide all our content metadata efforts - someone with incredible organizational skills, a self-starter who loves responsibility, and has a passion for operations and project management. This role allows the Canva Content Team to function smoothly and assist the team in hitting their project goals efficiently and effectively.
If you’d love the opportunity to contribute to Canva and to a product that is seen and used by over 100 million people across 190 different countries, join us! We’re out to change the world, one design at a time.

What you’ll do..

• Lead a team of Metadata Optimization Leads & Metadata QA (Quality Assurance) Specialists;
• Ownership of the Metadata Operations roadmap
• Performance reporting to the team, sub-group, and group
• Lead staffing operations of the team including hiring contractors
• Craft and update training modules and guidelines (internal & external) for Metadata;
• Ensure metadata quality for Canva’s content library is exceptional and constantly improving;
• Support and empower the Metadata Team by providing knowledge-sharing sessions (technical, learning-related, soft skills related, etc) and assisting Reviewers with troubleshooting issues.

About you..

• You love operational challenges
• You are driven by setting up and leading impactful teams
• You obsess about organisation and efficiency
• You have a passion for improving and streamlining processes
• You enjoy collaborative working environments and idea exchanges

We'd love it if you have..

• Team leadership and operations experience
• Team coaching, mentorship, and training experience
• Project management experience
• Experience with keyword optimization and/or metadata entry
• Exceptional understanding of the English language, including a wide range of cultural references and concepts
• Exceptional organizational skills
• Great attention to detail

Working at Canva 
Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  
Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 
• A temporary work from home setup as we prepare to provide a safe environment for Canvanauts who would like to work in the office. Our Future of Work plan is to move towards a hybrid work model (in-office & from home) You and your team can determine your ideal work setup. Whichever works best for you, #KayaSaCanva. • Unique and flexible leaves options: :Recharge and go on your next getaway or simply take time off for yourself through our Vacation Leave, Give back through our Volunteer Leave to help out a charity or NGO of choiceSupport yourself or take care of your loved ones (even your furbabies) through our Sick or Carer’s Leave  • Focus on your own growth and development through our Professional Educational Leave  • An annual Vibe & Thrive allowances for you to spend on anything that supports your wellbeing. Whether it’s a workshop, an electronic stand-up desk, a gym membership, or dinner with a teammate, we encourage you to do what you need to do in order to thrive. • Virtual and in-office wellness and development benefits including Canva University, Employee Assistance Programs, Fitness Classes and more to support your physical, mental, and social wellbeing. • Canva For Good program that matches your not-for-profit donations and a range of sustainability and ethical initiatives to get involved in.  • A variety of Canva clubs that you can join to connect you to fellow Canvanauts with similar interests. From cycling, skincare, pets, to foodies (and the list goes on), we got you covered! Club activities can also be done remotely or in person. 
We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.