BI Analyst

Company Description

Ubisoft's 19,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown!

The EMEA Consumer Relationship Centre is at the heart of our strategy to engage with our players. With 245 employees from 29 different countries, the Newcastle-based CRC  is made up of Player Experience, Community Management and Knowledge Management teams. Their goal is to provide an awesome experience that will enrich the lives of players across the EMEA region (Europe, Middle East, Asia & Australia). Collectively we work together to making better gaming happen! 

Job Description

We are looking for a talented and passionate BI Analyst to come and work within the CRC Analytics team. The suitable candidate will be a driven self-starter, looking to build on their Analytics Career, with one of the biggest gaming companies in the world.

As a Business Intelligence Analyst, you will be responsible for the creation of internal reports through Tableau and other applications for internal teams and the wider business. You will be working with data from Ubisoft’s Data Warehouse and Salesforce, transforming it and visualising it using Tableau, SQL, and other data manipulation tools. The dashboards and visuals you make will be used to enhance decision making, both at operational and senior levels. 

Mission:

• Build Reports & dashboards to enable stakeholders at various levels to derive strategy and make better decisions using data
• Gather requirements from stakeholders around new and existing dashboards
• Collaborate with analysts, product owners and data scientists across the business to better the team’s knowledge and reporting
• Help to drive the CRC’s reporting strategy, by helping to develop a house style and an overall better User Experience of our dashboards
• Assist the business in understanding data, it’s purpose and how it might be enhanced over time to drive better strategy and decision making
• Identify reporting gaps, to improve reporting to a range of stakeholders both internally to the CRC, and to the wider global Ubisoft organisation, ensuring that our reporting output is impactful and appropriate.
• Help to maintain and improve the quality of relevant data and its documentation
• Produce ad-hoc Reporting and answer data requests from stakeholders
• Assist in the development and maintenance of best practices in the presentation and delivery of data

Qualifications

Skills & Expertise

•    Bachelor’s degree in a relevant course (Mathematics, Statistics, Economics, Computer Science, etc.) or equivalent experience 
•    Experience of creating and maintaining dashboards/reports for senior stakeholders, empowering data-driven decision making
•    Experience of working in a fast-paced consumer focused/customer service industry.
•    Experience of working with stakeholders at various levels.
•    Good interpersonal skills with excellent written communication.
•    Good knowledge of reporting software (e.g. Tableau, PowerBI) and at least 1 data transformation language (e.g. SQL, R, Python)
•    Meticulous and strong analytical skills, with the ability to be proactive, draw conclusions and provide recommendations.
•    An interest in data visualisation techniques
•    Knowledge/Experience of using APIs would be benficial but not essential.
•    Interest in video games/entertainment industry a huge plus.
 

Additional Information

Benefits

With Ubisoft CRC, you'll receive a competitive salary along with:

• Personal performance bonus
• Private Health Insurance (including eye care and dental)
• Life Assurance
• Long Term Disability Insurance
• Pension
• Significant discount on the world’s best video games
• Access to Ubisoft's back catalogue on PC
• 22 days of holiday

Perks:

• We work in the heart of Newcastle city centre, right on top of Haymarket metro station in a lively, international and creative space.
• We have a kitchen stocked with  cereals, fruits, unlimited filtered water, teas, coffee
• Regular professional and social events
• Monthly Ubidrinks
• Flexible working hours
• A casual dress code
• Fun, we like to work hard but have a laugh too!

We massively value our unique Ubisoft cultuer, consequently this role requires candidates to work from the office min. 2 days per week, so living within a commutable distance of Newcastle-upon-Tyne is essential. 

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.