P&C Data Management Solutions Consultant, Client Success
Jersey City, NJ, United States
Verisk
The world's most effective and responsible data analytics company in pursuit of our customers' most strategic opportunities.Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
Job Description
About the Role
The Consultant, Client Success (P&C Data Management Solutions) role will act as a consultant between Verisk and our clients and provide professional client services and support. You will drive collaborative and consultative support through all phases of the client engagement cycle. Key activities include helping to drive pipeline, sales and client engagement strategy; collaborating with teams of subject matter experts and stakeholders; and developing and refining processes to gather client information on current state operations and results. You will consult on best practices which address client needs by integrating and operationalizing Verisk data management and statistical data reporting solutions. You will serve as a conduit between clients and internal partners such as Product and Sales Leadership, Data Management Operations and IT Development.
About the Day to Day Responsibilities of the Role
Responsibilities & Essential Duties:
- Consultative Support – acting as a business subject matter expert - through all phases of the sales cycle, gathering client information on current state operations and results
- Provide recommendations for future state best practices operationalizing Verisk solutions
- The candidate will collaborate and drive engagement strategy, presales messaging and approach, and provide impactful product demonstrations for potential clients in client sales meetings, at trade shows, and for executive presentations related to solution value
- Develop a meticulous understanding of Verisk-ISO solutions and services
- The successful candidate will continuously monitor and evaluate existing client needs while working closely with the Product Management and Sales teams for successful client implementations and client account stewardship
- This position plays a key role in gathering suggested product enhancements from clients for feedback for the Product Owners and Developers
- In collaboration with Sales, the role will be responsible for assembling key information and delivering high-level executive presentations to align solution opportunities with client organizational goals
- Provide support in the construction of contracts and work agreements
- Completes all special projects and other duties as assigned
- Regular travel required approximately 15-20%
- Must be able to perform duties with or without reasonable accommodation
Qualifications
About You and How You Can Excel in This Role
Required Skills:
- Leadership or comparable experience in a similar industry focused on data management and analytics
- Proven experience implementing data management and reporting solutions at scale, and knowledge of the insurance data lifecyle
- Experience in consultative engagements with client business and technology stakeholders
- Proven ability to influence and collaborate with cross-functional teams
- Demonstrated effectiveness and strong communication skills, both written and oral
- Superior public speaking and presentation skills in both sales support and training environments. Ability and experience with tailoring messages to all levels of the organization from individual contributors to executives
- Provide extraordinary client support with a passionate commitment
- Excellent computer skills, especially with MS Windows and Office. Excel and PowerPoint skills required
Encouraged Skills:
- Business consulting experience
- Significant P&C insurance industry experience
- Experience with data management and ISO statistical reporting implementation projects is highly desirable
- Experience with data management technologies (SQL, Python, ETL, Data Warehousing) preferred but not essential
- Product Development experience preferred but not essential
- Knowledge of ISO Underwriting and Rating Products is a plus
- Insurance association memberships and/or certifications a plus (for example: AIDA, CPCU, IDMA)
Minimal Education and Training Requirements:
- 4-year college degree or equivalent experience
- Eight plus years’ experience in insurance data system integration and modernization projects, with a strong focus on process optimization, data quality enhancement and successful data delivery
- Knowledge of insurance data operations, regulatory compliance and information management
- Knowledge of insurance data and analytic technique
#LI-MC1
Additional Information
In 2022, Verisk received Great Place to Work® Certification for our outstanding workplace culture for the sixth year in a row and second-time certification in the UK, Spain, and India. We’re also one of the 38 companies on the UK’s Best Workplaces™ list and one of 18 companies on Spain’s Best Workplaces™ list.
For over fifty years and through innovation, interpretation, and professional insight, Verisk has replaced uncertainty with precision to unlock opportunities that deliver significant and demonstrable impact. From our historic roots in risk assessment, we’ve grown to provide analytic insights that help transform industries focused on some of the world’s most critical areas. Today, the insurance industry relies on Verisk to be, and to make the world, more productive, resilient, and sustainable.
Verisk works in collaboration with our customers and at the intersection of people, data, and advanced technologies. Through proprietary platformed analytics, advanced modeling, and interpretation, we deliver immediate and sustained value to our customers and through them, to the individuals and societies they serve, with greater speed, precision, and scale.
We’re 9,000 people strong, committed to translating big data into big ideas. We help others see new possibilities and empower certainty into big decisions that impact individuals and societies. And we relentlessly and ethically pursue innovation to help move our customers, and the world, toward better tomorrows.
Everyone at Verisk—from our chief executive officer to our newest employee—is guided by The Verisk Way, to Be Remarkable, Add Value, and Innovate.
• Be Remarkable by doing something better each day in service to our customers and each other
• Add Value by delivering immediate and sustained results that drive positive outcomes
• Innovate by redefining what’s possible, embracing challenges, and pushing boundaries
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the 7th consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
http://www.verisk.com/careers.html
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
At Verisk, the health and safety of our people is our number one priority. Effective November 15, 2021, and subject to applicable law, all prospective hires for office based roles or roles that support any of our businesses’ government contracts will be required to demonstrate that they are fully vaccinated against COVID-19 by their start date, or qualify for a legally-required medical or religious accommodation to this vaccination requirement, as a condition of employment. Hired candidates who do not demonstrate that they are fully vaccinated against COVID-19 by their start date, and who have not been approved for a legally-required medical or religious accommodation will no longer meet the requirements for employment and their offers of employment will be immediately rescinded, in accordance with applicable law.
Tags: Big Data Consulting Data governance Data management DataOps Data quality Data Warehousing ETL Excel Privacy Python SQL Statistics
Perks/benefits: Career development Equity Insurance Team events
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