Client Data Team Lead

Fuel50 is growing and we are looking for a Client Data Team Lead to join our Client Success Team. This exciting new role will provide an opportunity for a skilled and experienced individual with a solid background in integrations and data scoping, to step into a team leadership role. This is a player-coach role, so you will be comfortable rolling your sleeves up and working alongside your team to design and manage the delivery of meaningful data integrations with our clients HR tech stack, while providing leadership to a small team and influencing the ongoing strategy for client integrations at Fuel50

You will have exceptional interpersonal skills, be personable as well as capable of working independently and really focused on delivering results and an exceptional client experience. You will be supremely well organized, highly self-motivated and driven. You will be able to represent our brand and proposition to the global market with a high calibre personal presence and have a consistent track record with a variety of client projects.

Key elements of this role include:

• Help to shape Fuel50s ongoing integration vision and strategy alongside the Product team to innovate, simplify and optimize our integration offering.
• Building a best in class service delivery option for integrations, influencing and educating cross functionally to ensure clients needs are forefront of strategy and decision making
• Responsible for meeting delivery expectations of the Technical Workstreams of Implementation projects, consisting of API integrations with various HR tools and systems
• Scoping business needs with clients and translating these into technical requirements and solutions
• Participating in and contributing to regular Project Status calls with clients
• Reporting on progress to our clients and internal stakeholders, and identifying risk areas for projects
• Maintaining dashboards of projects showing project progress
• Working closely with Fuel50 developers and the client’s technical team to facilitate integration execution, UAT testing, and go-live plans
• Using tools such as Wrike, JIRA Agile and Spreadsheets to track project progress
• Making best efforts to ensure project deadlines are met and can facilitate project-rescue for any projects which are at risk
• Leadership of a small global team (3-4 direct reports) and people management responsibilities such as objective setting, development conversations and day to day ownership of escalated issues

Requirements

• At least 5 years project management experience, ideally within a SaaS business
• Illustrated history of working with system integrations (API and flat file)
• Experience working with core HR systems (HRIS/ATS/LMS/LXP)
• Prior experience in technical requirements scoping and business analysis
• Previous experience working in a client facing role
• A high level of social perceptiveness and customer service
• A self-driven, motivated and results oriented attitude to your work
• Excellent communication and presentation skills
• Proven experience leading a team, ideally in a player-coach type role

Benefits

As well as our day-to-day responsibilities, all Fuellies play an integral part in growing our culture with us and ensuring that Fuel50 remains an inspirational and amazing place to work. Some additional benefits are:

• Day off on your birthday and your Fuel50 anniversary.
• Refuel days - a chance to take a day off once a quarter to rest, relax and refuel yourself.
• Employee Stock Options Plan (ESOP).
• Flexible working times and remote working (as above) - we're very supportive of school commitments, traveling in off-peak hours, looking after the kids, and all that jazz.
• Investing in you with career and development planning, using our very own Fuel50 software and online Fuellie University.
• A very progressive parental leave policy - get extra flexibility and time off on top of what your local government already mandates.
• A focus on health and wellbeing.

What is it like to be a Fuellie?

We know that having the right people with the right attitude and behavior is a big part of what makes us successful. Living our values is an important part of being successful in this role.

• We have a culture around continuous (but super friendly) feedback and recognition - be part of a family-like team that is working towards a common goal and helping each other every step of the way.
• We have #SuperheroAwards at every quarterly sprint meeting and every weekly team meeting includes spontaneous recognition and shout-outs across the business.
• We'll have your back when you need help - your colleagues want to see you succeed and work hard to help you do so.
• We work hard and deliver amazing results to our clients - when you see our amazing feedback, you'll be proud to be a Fuellie.

Application Process

If this sounds like you, then please apply. If you’re not sure you're ready or perhaps you don't meet all requirements yet, please apply anyway. We'll review every application that we get.