Senior Data Scientist
Lisbon
Talkdesk
Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
We’re looking for the rare breed of data scientist who loves to use their expertise to solve business problems to join our Artificial Intelligence team. Your models won’t languish in the lab. They will go to production, where they will impact the daily lives of millions of people.
What are we doing?
At Talkdesk we are reimagining how people experience contact centers, helping our customers create long lasting and meaningful relations with their customers. The capacity to make sense of the message that is being conveyed when we communicate has been reserved to humans alone, but we are building the next generation of solutions that will mimic our ability to understand language, ensuring that the customer needs are always well understood and efficiently handled. We are a growing team of curious and talented people that are focused on leveraging the power of Speech Recognition, Natural Language Processing, audio signal processing, and machine learning, to deliver added value to our customers.
What do we need?
We are looking for a talented Data Scientist. We need someone that is a natural problem solver, who likes to be challenged, has the drive to explore and is committed to quality. We expect you to be a truly team player, reliable and easy to communicate with. You will have to leverage different techniques to deliver state of the art solutions around natural language understanding and generation. More specifically, you will have to:
- Focus on delivering working and robust products/models to production. We focus more on research engineering to bridge the gap between capabilities and products. We’re looking for data scientists who geek out on solving business problems and impacting millions of people’s daily lives.
- Explore, clean and transform large datasets of unstructured data;
- Analyze complex problems and recommend adequate solutions according to the identified requirements;
- Apply, combine and fine-tune different Natural Language Processing/Understanding techniques to achieve the best results;
- Design, implement and maintain scalable and performant architectures to support the idealized solutions.
What are we looking for?
- Experience developing, delivering and operating Artificial Intelligence- / machine learning-based software in production in the cloud;
- Fluency in Python and familiarity with Java or Scala;
- Recent relevant experience with NLP/Speech tasks (e.g. Natural Language Understanding, Information Retrieval, Recommender Systems, Topic Modeling, Speech Recognition, Speaker Diarization, Text-to-Speech etc);
- Familiarity with Machine Learning algorithms (Neural Networks, SVM, Markov Models, Decision Trees, etc);
- Familiarity with speech recognition frameworks such as Kaldi, HTK, DeepSpeech, Wave2Vec2 or equivalent is a plus
- Familiarity with Big Data frameworks (e.g. Hadoop, Spark, Kafka, etc).
- Familiarity with MLFlow is a plus.
- Excellent skills in design, debugging, and problem-solving. Passion for customers, innovation, product quality, service excellence and test engineering
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Architecture ASR Big Data Engineering Hadoop Kafka Machine Learning MLFlow NLP Python Recommender systems Research Scala Spark Topic modeling Unstructured data
Perks/benefits: Career development
More jobs like this
Explore more AI, ML, Data Science career opportunities
Find even more open roles in Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Computer Vision (CV), Data Engineering, Data Analytics, Big Data, and Data Science in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Business Intelligence Engineer jobs
- Open Lead Data Analyst jobs
- Open MLOps Engineer jobs
- Open Senior Business Intelligence Analyst jobs
- Open Data Engineer II jobs
- Open Sr Data Engineer jobs
- Open Data Manager jobs
- Open Data Analytics Engineer jobs
- Open Principal Data Engineer jobs
- Open Power BI Developer jobs
- Open Junior Data Scientist jobs
- Open Business Intelligence Developer jobs
- Open Product Data Analyst jobs
- Open Senior Data Architect jobs
- Open Data Scientist II jobs
- Open Sr. Data Scientist jobs
- Open Manager, Data Engineering jobs
- Open Business Data Analyst jobs
- Open Big Data Engineer jobs
- Open Data Quality Analyst jobs
- Open Data Analyst Intern jobs
- Open Principal Data Scientist jobs
- Open Data Product Manager jobs
- Open ETL Developer jobs
- Open Junior Data Engineer jobs
- Open Data quality-related jobs
- Open Business Intelligence-related jobs
- Open GCP-related jobs
- Open ML models-related jobs
- Open Data management-related jobs
- Open Privacy-related jobs
- Open Java-related jobs
- Open Finance-related jobs
- Open Data visualization-related jobs
- Open APIs-related jobs
- Open Deep Learning-related jobs
- Open PyTorch-related jobs
- Open Consulting-related jobs
- Open Snowflake-related jobs
- Open TensorFlow-related jobs
- Open PhD-related jobs
- Open CI/CD-related jobs
- Open NLP-related jobs
- Open Data governance-related jobs
- Open Kubernetes-related jobs
- Open Airflow-related jobs
- Open Hadoop-related jobs
- Open Databricks-related jobs
- Open LLMs-related jobs
- Open Data warehouse-related jobs