CRM Marketing Data Operation Analyst
Bogotá, Colombia
Applications have closed
Publicis Groupe
Company Description
At Publicis Groupe, we are looking for a Email Marketing Data Operation Analyst fluent in English fluent in English to join our Data Analytics Hub at Publicis Global Delivery, our talent powerhouse, the global interconnected network that provide offshore & nearshore solutions for our partners - sister companies´ business worldwide. 🌍
We are a never sleeps machine of creation that continuously grows and mutates to become a more efficient and collaborative system. A cross-media transformation agent, based in Argentina, Colombia, Costa Rica and Mexico, that provides centralized expertise of all Publicis Global Services' capabilities to enable consistent and standardized delivery across Media, Production, Commerce, Content, Data & Technology.
Job Description
What you’ll do:
We are offering the amazing opportunity to take part of a global distributed team that has a knack for understanding data and telling the story of why it matters.
By joining our team you will provide support within the Data Operations team for CRM communications using multiple channels. Data Operations works with all teams within the CRM group at Razorfish to ensure successful campaigns. You will interact with the client team and other agencies to help develop and compile the right audience segment for each of our campaigns and update the data file prior to deployment.
Responsibilities include, but is not limited to the following:
- Gather business rules from Account and Client teams
- Create campaign specific Business Requirements documents for CRM campaigns
- Provide insight into data availability and data structure for email/mail campaigns
- Ensure campaigns support email/mail variability and reporting
- Provide Quality Assurance on data file outputs
- Liason between Account team / Technical team
- Manage internal project timelines
- Ensures process documents are outlined and updated
Qualifications
We’re looking for strong, impactful work experience, which typically includes:
• Ideally 3+ years´ experience in Data Processing/Gathering/Management/QA field to offer the role as a Data Analytics Lead
• Strong background in requirement gathering and documentation, deliverable tracking and issue resolution.
• Proficient in Excel/PowerPoint
• Must possess exceptional written and verbal communication skills as this is a client-facing role.
Got what it takes? We'd love to hear from you
Additional Information
Benefits
· Access to a high quality Prepaid Medical Plan.
· 100% Remote work.
· Flexible schedule.
· Technical trainings & soft skills development.
· Certification programs.
· Access to E-Learning platforms.
· English Lessons.
· Level up program.
· Engagement activities and events.
· A mentor who´ll do a coaching process with you to develop your professional career!
All your information will be kept confidential
Tags: Data Analytics DataOps Excel
Perks/benefits: Career development Flex hours Team events
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