Data Analyst

Job Description

This is your opportunity to join a team of forward-thinking, change-making individuals transforming healthcare experiences. Operating at the intersection of two fast-growing industries – health and tech – you’ll play an active role in shaping the future of healthcare in Australia.

We're proud to share that Healthengine is certified as a Great Place to Work and ranked #19 in Australia’s Best Places to Work (medium category).

Our Mission

Healthengine is a purpose-led business, and Australia’s largest consumer healthcare platform, helping people navigate the complex world of healthcare. We’re on a mission to transform humanity’s health, one care experience at a time. Healthengine’s platform brings together a leading range of healthcare practices, healthcare specialties and health ecosystem partners in a suite of integrated offerings to help people get a better experience across each step of their healthcare journey.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

We are looking for a new Data Analyst to join our Centralised Operations team. Reporting into the Business Systems and Data Manager, the purpose of this job is to identify meaningful insights that drive business decisions.

Working closely with the management team and within our systems and data function, you will take ownership and become accountable for our reporting and insights capability. Comfortable with solving problems, using the right tools and asking the right questions, you have the passion and enthusiasm to help drive the team to succeed through the provision of data-driven and customer insights.

Responsibilities:

• Extract, manipulate and interpret data from our customer databases

• Provide insightful reporting, analysis and key metric dashboarding that assists marketing, sales and customer success teams understand results and guide performance

• Conduct regular trend analysis and provide in-depth insight for management within the sales organisation

• Proactively analyse and report on customer profiles to identify opportunities for action that align with the business strategy

• Ongoing maintenance & cleansing of customer databases to ensure existence of high quality data

• Support development work required to maintain the integrity of our data and dataflows 

• Deliver insights through written and verbal communication including formal reports and dashboards to senior management and relevant stakeholders

• Care and commitment to information security practices to protect Healthengine and its customers

About You

You flourish in a fast-moving, agile environment and thrive in a tech culture where growth is inevitable. You are smart, strong and passionate and always lead with head and heart. You are balanced; knowing how to have fun but how to focus and get things done. You speak openly, candidly and authentically to challenge yourself and others. You’re impact and results driven, with a ‘done is better than perfect’ attitude. You are a creative problem-solver, always seeking to find unique and valuable solutions. 

Experience you’ll bring:

• Demonstrated capability with advanced SQL

• Demonstrated capability with advanced Excel

• Experience working in a central data team

• Experience working with Salesforce is desirable

• Exposure to Amazon Redshift, PostgreSQL, Python, dbt, git, Tableau or AWS QuickSight is advantageous

• Jira ticket management and Confluence experience is desirable

• Relevant tertiary qualifications and experience in an analytical discipline (e.g. statistics, computer science)

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. In addition to an array of growth opportunities, we also offer:

• Freedom and flexibility to work the way you want, with remote and hybrid opportunities

• Good mix of virtual and on-site events and celebrations, because we know how to have fun

• Fully stocked kitchen including coffee on tap and subsidised vending machine in our Perth space

• Discounts, salary sacrifice and packaging options through our benefit partners

• Extra leave so you can recharge and focus on your wellbeing 

• Workplace wellness program, including additional leave entitlements for a healthy work-life balance

• Support for you when it comes time to grow your family with paid parental leave

Diversity and inclusion

Healthengine believes in the power of a diverse work environment and are fully committed to building and maintaining an inclusive culture. We believe that our differences can create new ideas, offer unique perspectives and speak on behalf of all of our customers and consumers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.