Data Reliability Engineer, Data Platform (Remote, APAC)

Company Description

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Job Description

Our Data Platform Engineering group builds and maintains the platform that delivers accessible data to power decision-making at Shopify for over a million merchants. We’re hiring high-impact developers for our Reliability group:

• The Reliability group operates the data platform efficiently in a consistent and reliable manner. They are reliability engineers that build tools and infrastructure with other teams within the  Data Platform to leverage and encourage consistency. They champion reliability across shared platform infrastructure. Think DevOps for Data.

• Data reliability engineers ensure that data flows through the platform on time and as expected. They ensure data services are performing according to service level objectives, that all systems have service level indicators, and if those systems fall below their objectives, recovery is swift. 

This is a remote position available in Australia, Japan and Singapore

Shopify is now permanently remote and working towards a future that is digital by default. Learn more about what this can mean for you.

Qualifications

While our teams value specialized skills, they've also got a lot in common. We're looking for a(n): 

• High-energy self-starter with experience and passion for data and big data scale processing. You enjoy working in fast-paced environments and love making an impact. 

• Exceptional communicator with the ability to translate technical concepts into easy to understand language for our stakeholders. 

• Excitement for working with a remote team; you value collaborating on problems, asking questions, delivering feedback, and supporting others in their goals whether they are in your vicinity or entire cities apart.

• Solid software backend engineer: experienced in building and maintaining systems at scale with reliability metrics as a default.

A Senior Data Reliability Engineer at Shopify typically has 5-7 years of experience in one or more of the following areas:

• Working with deployments of distributed query and compute engines (Spark, Flink, Druid, Trino/PrestoDB)

• Familiarity with modern Big-Data storage technologies (Iceberg, Hudi, Delta)

• Experience with troubleshooting Spark / YARN clusters on the cloud. 

• Strong programming fundamentals, ideally in a variety of languages (Java, Scala, Python, Go)

• Measuring query latencies, resource allocation and management, and data lake performance (Presto, SQL)

• Experience with cloud infrastructure (Google Cloud, Kubernetes, Terraform)

• An understanding of operational toil, observability, performance, and scalability

• Familiarity with incident response and management tools like PagerDuty

• Kubernetes certifications (CKA/CKAD) are a plus

• If you don’t know all this stuff, don’t worry, we’ll teach you!

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Additional Information

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.