Data Science Manager

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the Team:The Digital Data & Analytics team is responsible for empowering Xero to deliver successful digital, customer & marketing outcomes through actionable insights. We enable customer, marketing and product teams with key information to; understand the current trends, customer and scape, inform and motivate customer behaviour and shape customer & marketing strategy. 
About the Role:As Data Science Manager in the Digital, Data & Analytics team, you will be responsible for delivering high quality data science frameworks to enable fast decision making and strategic design. 

What you'll do:

• Apply your existing experience and skills to leverage AI, machine learning, NLP and other related methodologies and techniques at a national scale
• Conduct data analysis, data exploration, data profiling and statistical analysis to support improve performance across all departments of the business
• Liaise with solution architect  data engineering, data analysts, dataOps, business analysts and other developers to ensure all deliveries are supported by the correct architectural implementation. 
• Provide expert advice and guidance on data quality-related activities
• Research opportunities and drive innovation through innovation and experimenting
• By on top of new data and machine learning technologies
• Mentor team members on how to solve analytical, data and technical challenges
• Measure, benchmark and analyse the performance of Xero’s digital experiences across multiple platforms and channels
• Comply with the procedures and processes used within the Data & Analytics team, ensuring all work undertaken is executed consistently and professionally; being comfortable working with and around a professional software development team; SDLC, GIT and TDD 
• Be a major contributor to and advocate for driving a culture of data literacy within your portfolio and ensuring that future decisions are based on facts
• Present complex analysis to stakeholders, in a simple and compelling way

What you'll bring with you:

• Significant experience with Data Analytics and Science preferably within the digital and tech domain 
• Demonstrated experience building customer segmentation models and predictive models
• DataLake & EDW methodologies; Data analysis, data modelling, data integration, data warehousing 
• Deep knowledge of machine learning algorithms, assembling techniques, complex quantitative analysis and model performance tuning
• Working in large unstructured and structured datasets, preferably using PySpark and SQL.
• Experience participating in scrum-based agile teams
• Ability to break down complex data and deliver meaningful, actionable insights to stakeholders in a clear and digestible way
• Customer-centric mindset, with proven ability to recommend opportunities that drive greater advocacy
• Data and Analytics leadership experience and exceptional professional maturity, having a solid understanding of how to make things happen within an organisation
• Ability to collaborate with a cross functional project team

Why Xero? 
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.   
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life. 
At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.