Administration & Data Analyst

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

In Justice, we work with adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work, and youth justice. We believe that with effective support mechanisms, and the correct interventions, we can change the ideology of service users, helping them to desist from crime, and reach their true potential.

Job Description

About the Role

This post presents an exciting opportunity to become an Administration and Data Analyst, within our Personal Wellbeing services, in the Dorset area. Commissioned by HMPPS, these services are focused on supporting adult male ex-offenders across the following pathways:

• Emotional Wellbeing
• Lifestyle and Associates
• Family and Significant Others
• Social Inclusion

This role will involve working in close partnership with delivery partners, HMPPS, the Voluntary Sector, and other Criminal Justice organisations. You will support the delivery of contracts through administrative support, performance reporting, analytical research, and trend evaluation.

This is a community-based role, however you may be required to travel to access training and support other teams when necessary.

Main Duties and Accountabilities

• Creating process maps and guidance documents, distributing letters, supporting estates bookings and invoicing queries, and logging processes on a database.
• Providing continuous support to the wider team in daily administrative tasks.
• Assisting with monitoring and maintaining booking systems, such as MS bookings and MS Outlook, documenting appropriate records and information to support contractual requirements, and responding to data requests from the Team Leaders and Senior Operations Manager.
• Gathering and capturing data, creating reports in a timely manner against deadlines e.g., quarterly figure reporting, and assisting with analytical research and evaluation, for regular needs analysis, or bidding support for Catch22.
• Collating promotional information for our stakeholders, and engaging with stakeholders appropriately, actively promoting equality and diversity, and taking account of the different needs of each service user, to support the ongoing service.
• Maintaining responsibility for the monitoring of absenteeism and lateness, ensuring that compliance does not fall below agreed levels, and seeking support and guidance where unique circumstances occur.
• Using relevant information and technology appropriately, with proper attention to data security, ensuring that all data and information is managed, stored, and destroyed in line with agreed data management policies, maintaining records in accordance with organisational, probation, and prison policies and procedures.

Please Click here to view the full Job Description.

Qualifications

Essential:

• Good basic education, including English and Maths at GCSE level, or equivalent.
• Experience of using digital systems, such as Microsoft 365 (Excel, Word, and Outlook), and using such systems to present data and outcomes.
• Experience of managing administration tasks to a high standard, with good prioritisation and organisational skills, experience of written analysis, and information sharing in line with data protection requirements.
• Able to demonstrate a positive approach and commitment to both team and partnership working, with the ability to build and develop good working relationships at all levels.

Additional Information

Salary: £23,000 per year
Hours of work: Full time, 37 hours per week
Contract: Permanent  

Benefits:

• 28 days annual leave (pro rata) + bank holidays, rising to 33 days (pro rata) with service.
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

*If you are successful, you will be required to consent to relevant checks by the Disclosure Barring Service, and Ministry of Justice, and Level 1 Ministry of Justice vetting. 

*Ex-offenders must be able to demonstrate a minimum period of 12 months constructive crime-free lifestyle prior to being considered for this role.

Within the Justice hub at Catch22, we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.