Data Analyst

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 375 million tracks from 40 million artists, the future of music is SoundCloud.   SoundCloud is looking for a talented Data Analyst with a focus on Business Intelligence to join our team at SoundCloud. In this role, you will manage and optimize our Looker dashboards and the data pipelines that power them. 

Your expertise will help transform data into actionable insights, ensuring that critical information is readily available to guide decision-making across SoundCloud. You will leverage your advanced SQL skills, analytical mindset, and creative problem-solving to design dashboards and scalable data solutions that answer key strategic questions. Stakeholders will view you as a strategic partner, empowering them to make confident decisions that drive business growth.

Key Responsibilities:

• Collaborate with stakeholders to understand their data needs and build automated data solutions that guide decision making and monitor performance.
• Develop, maintain, and optimize data pipelines using BigQuery and Airflow.
• Design and create interactive and visually compelling dashboards in LOOKER / Looker Studio that put critical data in the hands of decision makers.
• Conduct exploratory analyses, both open-ended and targeted, and translate these into meaningful and insightful information for business users via appropriate tools.
• Monitor and troubleshoot data pipeline issues to ensure seamless data flow.
• Collaborate with other analysts, data engineers, data scientists, and product managers to ensure data quality, consistency, and alignment across different data sources and platforms.
• Develop and maintain dashboards, reports, and documentation to share best practices, learnings, and institutional knowledge across the organization.
• Build and maintain a training program to help users get the most from our dashboards.

Experience and Background:

• 1-2 years experience in product analytics / business intelligence or graduate/post graduate degree in a related field such as computer science, data science, statistics, or business analytics.
• Strong SQL skills and experience working with large-scale data sets on cloud platforms such as GCP or AWS.
• Proficiency in data visualization tools such as LOOKER, Tableau, Power BI or equivalent  BI tools.
• Experience in Extract, Transform, Load (ETL) process to create data pipelines, schedule and clean data
• Excellent communication skills and ability to translate complex data into actionable insights and recommendations for different audiences.
• Curiosity and passion to find & elevate the data narratives and exercise influence to drive change.
• Passion for music and interest in understanding user behavior and preferences in the music domain.

The salary range for this role is $75,000 - $85,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Stock Ownership Plan
• Generous professional development allowance
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.