Business Analyst - Customer Value & Machine Learning

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Business Analyst - Customer Value & Machine Learning

The Team:

The role sits within our Go-to-Market Business Analytics team and uses our own Celonis software to do data analytics for the whole GTM organisation. For anyone in data analytics, this is the best place to continue a career: Celonis is the fastest growing business process analytics and optimization software on the market.

The Role:

As our Business Analyst - Customer Value & Machine Learning, you will take ownership of the analytics and data products for one of the Customer facing business units within Celonis. You will be at the forefront of innovation in the field, applying new features before they are released to the public, delivering innovation by building creative solutions, particularly within the area of Machine Learning (ML). 

Additionally, you will learn how to do analytics in rapidly growing and changing environments. You will work with stakeholders on all levels and have a high influence on the growth of the company by choosing the right data to show and actions to suggest.

The work you’ll do:

• Enable the company to make data-based decisions, bringing the data collected in Celonis' internal systems (Salesforce, our product, Greenhouse, Workday, …) to life and making it available to the business
• Develop scalable data products using process mining, business intelligence, and machine learning to track and improve business performance
• Own projects and support our business units with ongoing analysis and recommendations 
• Deliver quarterly business reviews, strategic projects, and transformational initiatives by analyzing data

The qualifications you need:

• Bring 3+ years of relevant work experience, exposure to the enterprise software industry being a benefit
• Completed your studies in IT, business informatics, data science, or a comparable degree program
• Show enthusiasm for data visualization and ideally have experience applying this in a business context
• Work experience with Salesforce.com, SQL, Python, and BI solutions to analyze and display data in a SaaS business and typical SaaS metrics and processes.
• Think critically, work in a structured manner, and quickly comprehend new topics and complex interrelationships to present and explain them to our stakeholders in a trusted and collaborative manner - with effective communications 
• Have very good knowledge of spoken and written English

What Celonis can offer you:

• The unique opportunity to work within a new category of technology, Execution Management
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships, yearly development stipend)
• Great compensation and benefits packages (stock options, retirement plans, generous time off, family leave from day one, and more)
• Work from home support (mindfulness tools such as Headspace, flexible working hours, virtual events, and workshops)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Celonis reveals and fixes inefficiencies businesses can’t see, enabling them to perform at levels they never thought possible. Powered by its market-leading process mining core, the Celonis Execution Management System provides a full set of platform capabilities for business executives and users to eliminate billions in corporate inefficiencies, provide better customer experience and reduce carbon emissions. Celonis has thousands of implementations with global customers and is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better. 

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