Data Operations Manager

Sunnyvale, California, USA

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Posted 1 week ago

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Work hard. Have fun. Make history.

The Amazon lab126 is looking for entrepreneurial, innovative individuals who thrive on solving tough problems. We need people who are passionate about innovating on behalf of customers, who demonstrate a high sense of ownership, and who want to have fun while they make history.

As a Program Manager for the Amazon Lab126, you will be responsible for driving efforts for Amazon services and products. This requires working with science and research teams to define goals and requirements for projects, working with internal team of Program Managers, Support Engineers and Researchers to assess project scope and timelines, diving into technical dependencies, and managing all related timelines. This position involves regular communication with internal teams as well as external vendors.

Specifically, the Program Manager will:
· Manage operations of the projects including schedule, budget, logistics, staffing and resource/equipment planning
· Partner closely with the research teams and cross-functional stakeholder teams to develop specifications for projects and complete them successfully
· Act as a liaison between research, Hardware and Software teams ensuring there is alignment and all parties are contributing to the program objectives
· Own metrics related to collection processes and drive improvements in efficiency, throughput and cost
· Continuously evaluate and refine tools and processes to ensure they are efficient, high quality, and scalable
· Utilize strategic thinking to plan/develop world-class processes and continually strive for ways to automate the processes
· Work closely with external vendors to setup schedules, monitor progress, and maintain the high quality of work throughout the projects
· Troubleshoot and resolve technical and logistical issues, and strive towards continual improvement of tools
· Use data and metrics to back up assumptions, make recommendations and drive actions
· Manage a team to drive project goals and improve the process and efficiency constantly
· Travel to domestic locations as needed to manage remote teams and remote projects
· Communicate with users, other technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools as needed to support the organization.

Basic Qualifications

· Bachelor’s or advanced degree in a relevant field
· 3+ years as a Project or Program Manager
· 2+ years of vendor management experience
· Experience driving improvements for team quality, performance, agility or effectiveness
· Experience in managing people either directly or through influence
· Experience in supporting several projects at one time and reprioritizing as necessary.

Preferred Qualifications

· Experience working with images and video
· Strong technical proficiency, preferably with experience and passion for product development in image processing areas
· Experience leading large, fast-moving projects at both domestic and international scales
· Experience leading cross-functional groups and managing deliverables from inside and outside the organization
· Experience working with various internal teams (including technical) to collect requirements, evaluate alternatives, and develop processes and tools
· Comfortable working in a fast paced, highly collaborative, dynamic work environment
· Availability to regularly work in location(s) around the San Francisco Bay Area, Seattle, including ability to get to and from the office and the field on a frequent basis
· Practical knowledge of data collection needs and trade-offs
· Excellent written and verbal communication skills
· Strong organizational skills and very detailed oriented

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Job tags: Research Travel