Data Analyst

Columbia, Missouri, US

Full Time
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Posted 1 week ago

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
IBM's new Technology Services Delivery Center in Columbia, MO, is seeking a Data Analyst. This role is responsible for reporting metrics & analyzing defects in services and to drive service delivery quality improvement. You will have practical experience in one or more of the following: Server Admin (Unix, Windows or Mainframe), Database Admin (preferred Oracle, SQL, DB2 or similar), Storage Management (distributed servers or Mainframe), Problem & Change Applications (Remedy or similar), Mainframe z/OS experience (system programmer, application development or operations roles). Experience in statistical analysis is beneficial. The Data Analyst (DA) will apply a defect prevention methodology across pooled accounts through root cause analysis (RCA) and other internal procedures.





Required Technical and Professional Expertise
• At least 2 years experience in process analysis tools, statistical software, performance behavior charts, and spreadsheets, and knowledgeable on groupware desktop technology
• English: Fluent

Preferred Technical and Professional Expertise
• Associate's Degree/College Diploma
• At least 4 years experience in process analysis tools, statistical software, performance behavior charts, and spreadsheets, and knowledgeable on groupware desktop technology

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
IBM will not be providing visa sponsorship for this position now or in the future.  Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job tags: Consulting Oracle SQL