Data Analyst

US - Remote

Applications have closed

Remote-US

Who we are

As human beings, one of our fundamental identifiers is our voice. Pindrop’s advanced voice identity technology recognizes this distinct and unique human quality with the kind of precision and certainty that’s needed when information or access is essential. From preventing fraud in call centers to obtaining information from smart devices and even activating cars, Pindrop lets people use their voice to quickly and privately connect to, enter, and unlock their world. At Pindrop, we hire great people and we take care of them. All we do is guided by our Core Values: Audaciously Innovate, Evangelical Customers for Life, Execution Excellence, Win as a Company, Make a Difference.

Headquartered in Atlanta, GA, Pindrop has raised over $223M in capital by premier VCs including Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do 

  • You will work with data to solve business problems, building and maintaining the infrastructure to answer questions and improve processes
  • You will maintain and analyze data including, but not limited to: Delivery timelines, time to revenue, renewals, and production data
  • You will analyze and organize raw data 
  • You will develop Automation Solutions using languages such as Python & R
  • Evaluate business needs, objectives, interpret trends and patterns
  • You will conduct complex data analysis and report on results 
  • You will prepare data for prescriptive and predictive modeling
  • You will build algorithms and prototypes
  • You will combine raw information from different sources
  • You will explore ways to enhance data quality and reliability
  • You will design, develop, deploy and support Tableau dashboards
  • You will administer and configure Tableau Desktop and Tableau Server environments
  • You will develop analytical tools and programs
  • You will create and maintain documentation (e.g., user guides, system security plan, and system design documentation)
  • You will troubleshoot, optimize and tune ETL processes

Who you are

  • You have technical expertise with data models, data mining, and segmentation techniques
  • You have excellent analytical and problem-solving skills
  • You enjoy working within a collaborative environment across multiple departments
  • You love solving challenging problems and finding ways to improve the efficiency of processes
  • You have strong verbal and written communication skills
  • You lead with curiosity and cleverness
  • You enjoy working on challenging problems and care deeply about the end-user experience
  • You are resilient in the face of challenges, change, and ambiguity
  • You are optimistic and believe that you can make a problem into a solution
  • You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
  • You take accountability, do the things you say you’ll do, under-promise and over-deliver
  • You are nimble and adaptable when priorities change and continue to see the “forest through the trees” 

Your skill-set: 

Must Have:

  • You have 2-5 years experience as a data engineer or in a similar role
  • You have strong knowledge of at least one scripting language (Python, R, etc.)
  • You have the ability to implement Snowflake as an architect as well as building data warehouse
  • You have strong knowledge of BI tools (Tableau, Qlik, PowerBI, etc.)
  • You are fluent in relational based systems and writing complex SQL
  • You possess advanced Excel skills
  • You hold a Bachelor's degree in Data Engineering, Data Analytics, Computer Engineering, or related field, or equivalent experience preferred

Nice to Have:

  • Strong knowledge of Tableau Desktop, Tableau Server, and Tableau Prep
  • Hands-on skills and experience with ETL tools (Alteryx, Steamsets, etc.)
  • Experience as an administrator for project management and CRM software
  • Familiarity with sales pipeline tools (Salesforce, Clari, etc.)

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest (no joke…nearly 1 in 3 Pindrop employees has a Ph.D.). We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

As a Data Analyst, you will be a key driver to help the cross functional teams build out a custom data warehouse for Prindrop!  You and your team are strategic advisors that help use data analytics to provide insights to the company that will drive future growth.

Within 30 days you’ll

  • Understand the responsibilities, roles, tools used to deliver key department metrics
  • Review and deliver metrics as they are today
  • Contemplate additional metrics we need to track or review
  • Understand current forecasting models and help to challenge current logic built
  • Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers

Within 60 days you’ll

  • Partner with cross functional teams to design requirements for a new data warehouse
  • Suggest best practices and ways to ensure data quality
  • Build and maintain detailed requirement documentation
  • Own the tools and reporting that are essential to deliver department metrics

Within 90 days you’ll

  • Automate existing department metrics
  • Real time BI dashboard ownership
  • Be the driving force to deliver a data warehouse and key internal/external reporting dashboards  
  • Teach us something new

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

  • Competitive compensation, including equity for all employees
  • Unlimited Paid Time Off (PTO)
  • Generous health and welfare plans to choose from - including an employer-provided “employee-only” plan!
  • Best-in-class Health Savings Account (HSA) employer contribution
  • Affordable vision and dental plans for you and your family
  • Employer-provided life and disability coverage with additional supplemental options
  • Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
    • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
  • Remote-first culture 
  • New hire and recurring monthly home office allowance
  • We want it all! While most of us work remotely, we call our beautiful, modern, and collaborative Atlanta HQ office home. We celebrate being together with frequent lunches and events, (think Mardi Gras, Cinco De Mayo, Black History Month, Diwali, etc.) complete with beer & wine. We have ample space for team meetings, All-Hands, hackathons, and more.
  • When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
  • Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
  • Company holidays
  • Annual professional development and learning benefit
  • Pick your own Apple MacBook Pro
  • Retirement plan with competitive 401(k) match
  • Wellness Program including Employee Assistance Program, 24/7 Telemedicine
  • Flex schedules

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

  • Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
  • Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
  • Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
  • Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
  • Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Tags: Data analysis Data Analytics Data Mining Data quality Data warehouse Engineering ETL Excel Power BI Predictive modeling Python Qlik R Security Snowflake SQL Tableau

Perks/benefits: 401(k) matching Career development Competitive pay Equity Flex vacation Gear Health care Home office stipend Parental leave Team events Unlimited paid time off Wellness

Regions: Remote/Anywhere North America
Country: United States
Job stats:  36  15  0
Category: Analyst Jobs

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