Social Intelligence Research Manager

Company Description

The Harris Poll is a strategic marketing consultancy that provides social intelligence for transformative times. Powered by data, insight, and research, the company shapes brand, product, customer, and advertising strategies for major companies. Harris operates under the Stagwell Group, a private equity firm. Today's Harris is in "start-up" mode, seeking creative problem solvers eager to innovate and take risks in an entrepreneurial environment.

Are you passionate about research and thrive on the creative freedom to dive into data to find the best insights? The Harris Poll is seeking a dynamic, collaborative, and forward-thinking individual to join us as a Social Intelligence Research Manager for our Social Intelligence team. In this role, you will lead end-to-end research projects, help solve clients' business problems, analyze social media posts and language, and put together patterns to create stories that provide insights for market research clients.  Plus, you'll have the opportunity to lead client engagements and collaborate closely with our Director of Social Intelligence.

Job Description

• Lead social intelligence research projects end-to-end
• Lead client calls and client relationships
• Play a crucial role on a small team that provides a unique category of insights for the company
• Capture online conversations, publications, and other posts using Boolean queries
• Analyze posts and language using a wide variety of data cuts
• Investigate conversations for patterns and themes
• Put those patterns together to create a story that provides insights for market research clients
• Ensure overall quality of project processes and client deliverables

Qualifications

• 4-year bachelor’s degree from an accredited university
• 2 years experience with social listening and social intelligence required
• 1-3 years experience with social media analysis, language analysis/linguistics, analytics, market research, insights, business intelligence, or consulting experience
• Must possess proactive leadership skills
• Experience with social listening tools such as Brandwatch, Sprinklr, Talkwalker, Synthesio, etc.
• Experience and excellent PowerPoint and Excel skills
• Experience with qualitative and quantitative analysis
• B2B experience preferred
• Aptitude for data science using R, Python, and other statistical/programming tools (preferred)

About You

• You’re passionate about research, have a strong drive, and strive for success in this specific field
• You have a passion for technology
• You have experience working in the tech industry
• You exhibit a notable level of efficiency in the management of your time
• You have outstanding attention to detail, a goal-driven mindset, and strong analytical capabilities.
• You possess a remarkable ability to focus on small details while handling multiple tasks simultaneously
• You have superb written skills
• You embrace the use of new AI tools

Additional Information

Details of Position: 

• Full-time hourly position reporting to the Director of Social Intelligence.
• Salary pay range: $70,000 - $85,000  (based on experience).  
• Remote position: Regardless of work location, this position's assigned work hours are Monday through Friday from 9 am to 5 pm Pacific Standard Time. 
• We offer competitive group health and insurance plans, 401K (with a company match), and flexible time-off policies to provide you with opportunities to rest and recharge in between projects