Lead Product Manager - Risk/AI/ML

San Jose, California, United States

OKX

Buy BTC, ETH, XRP and more on OKX, a leading crypto exchange – explore Web3, invest in DeFi and NFTs. Register now and experience the future of finance.

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Who We Are

At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.   We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!   About the Opportunity Our vision is building a world class smart and scalable risk service that will prevent, detect, and respond to fraud which will improve business revenue, reduce user friction, and enhance user trust . As the leader of it, you will own and build OKX fraud risk systems and manage the roadmap to enable our legitimate customers to gain access to a wide array of crypto assets. The scope of this role includes developing risk models, risk strategies, and risk platforms, integrationing with fraud & risk vendors, enabling healthy business growth and enhancing customer risk experience . This role will work closely with risk policy, risk analytics, operations, development partners and compliance to help define fraud risk programs.

If you are an entrepreneurial product leader, who doesn't hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.   What You’ll Be Doing:

  • Drive risk product / business of OKX to world-class, align risk product initiative and development with business, engineering and risk strategy teams so that financial losses, customer experience and business growth are well balanced
  • Lead product roadmap, strategy and execution of Risk Platform; develop and champion product features, including but not limited to decision engine, feature stores etc, to empower data strategy & data science teams to easily implement, execute, and carry out decision strategies across the entire user journey, and at the same time detect & prevent financial losses due to scams, ATO and other fraud activities
  • Lead ML/AI model projects as the foundation of the Risk Platform; work with data science, data analyst, ML engineering and development team to build, implement, monitor and constantly improve model services
  • Highly adaptive and comfortable dealing with ambiguity. Highly data-driven in product & business decision making process
  • Passionate about customer experience; always driven to seek customer feedback and obsessed with customer experience improvement & optimization
  • Define and monitor all levels of metrics to measure the success of the product; drive epic and sprint level prioritization and product backlog grooming etc
  • Strong and positive collaboration skills to lead and drive the entire product research, design and development process with cross-functional stakeholders
What We Look For In You:

  • Master’s degree in Statistics, Mathematics, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered.
  • 5+ years of product management experience in the risk management area, familiar with risk decision engines, modeling services, risk analytics tooling etc
  • Ability to translate product strategy into detailed requirements, and communicate the requirements clearly to cross-functional teams, including but not limited to engineering, business, partnership, operation, merchant tech etc; solid technical background with understanding and hands-on experience in software development
  • High proficiency delving into the technical product, system and implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
  • Proven track record of managing all aspects of a successful product throughout its lifecycle, including product research, design, delivery and launch
  • Data oriented - identifying, defining, tracking and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
  • Experience leading cross functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment
  Nice to Have:

  • Past experience in AI and machine learning
  • Crypto/Blockchain experience or a passion for Bitcoin, crypto, Defi and blockchain technology

Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants 
  • More that we love to tell you along the process!

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The salary range for this position is $200,000 to $286,000. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.

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Tags: Blockchain Computer Science Crypto CX Data strategy Economics Engineering Finance Fraud risk KPIs Machine Learning Mathematics Research Spark Statistics

Perks/benefits: Career development Competitive pay Startup environment Team events Wellness

Region: North America
Country: United States

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