Data Analyst

ClearScore is looking for Data Analysts to join our Marketing analytics team.

You will join the team in delivering insight and analysis which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners and other teams within the business.

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

You will be primarily focused in the area of Acquisition Analytics, within Marketing – Reporting on the progress of our marketing campaigns and running analysis to build out strategy for optimisation. As a secondary element to the role, you will also be working with the Customer Operations team, understanding how users feel about the brand and reporting on feedback. Finally, you will also provide analytical support to our People team, pulling data and building insight about our hiring processes.

Examples of how you might drive impact:

• Reporting and creating insight on our marketing campaigns through building and maintaining dashboards and carrying out analysis using SQL
• Working with the Data Scientists to support on our Signup forecasting model
• Developing and maintaining our Customer Ops ticket forecasting model
• Taking the analytic and “experimentation” led culture in the Marketing team to the next level
• Creating the insights to enable our Marketing team to shape the overall product vision
• Driving a “data first” mentality with the Marketing Managers to ensure that they are tracking the right data and interpreting it correctly

About You

• You think about users, not just numbers, understanding the key drivers of Acquisition.
• You enjoy helping non-analysts to put data at the heart of what they do - supporting in creating readable charts and PowerPoint decs to report in insights of their channels
• Aptitude and passion for statistics/mathematics: the majority of our analysts have good degrees in STEM subjects or Economics; however we are looking for aptitude rather than education.
• Basic SQL is a plus, or some coding background (training will be provided). Experience with tools such as Domo is a plus.
• An inquiring mind that seeks for the insight in the data.
• You can synthesise information into clear and logical presentations.
• You want to learn as much as possible.
• A desire to contribute to our culture.

Why ClearScore?

ClearScore is currently the biggest marketplace for credit products in the UK and in South Africa with over 17 million users. We are the first company to facilitate access to credit products using Open Banking data, making credit accessible to users with no credit files or low credit scores. In the UK alone, we have established relationships with over 50 of the main lenders and have been a trusted tool for customers to manage their credit and make better financial decisions.

We were the first business to offer free credit reports. We did so because we are user-centric at our core and believe in leveraging on technology to enable positive financial choices. We are design-led and data driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Requirements

Soft Skills

• Strong communication skills - the role will involve working closely with stakeholders and presenting analytical results to non-analytical audiences.
• Motivated to learn - The role will be a steep learning curve in Marketing Analytics, with technical skills such as SQL and dashboard building, so evidence of extra curricular learning and having a pro-active personality is a must.
• Attention to detail - Like any analytical role, attention to detail is vital to ensure the best decisions are made within marketing

Technical Skills

• Mathematical background with experience in working with datasets e.g Microsoft Excel
• Coding experience in SQL is a bonus but not required.

Benefits

• 25 paid holidays and a “duvet day” on your birthday
• Private health and dental cover
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Brown bags with guest speakers
• Access to Perkbox
• Dog-friendly office
• Daily breakfast and free snacks
• Free sports and social clubs
• Generous training allowance
• Fast progression
• Leadership-led training
• Regular wellbeing events
• In-house psychotherapist
• Physical and mental health support through BUPA
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• We have transformed our benefits to the virtual world so we can still feel our CS culture remotely!

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.