Senior Manager, Data Engineering and Data Reliability

See yourself at Twilio

Join the team as our next Sr. Manager, Data Engineering and Data Reliability

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

As a Sr. Engineering Manager for the Data Platform and Analytics Team in Bengaluru, India, you will have the opportunity to set the vision for and deliver on making data reliable across our platform. Your team will also be responsible for implementing tools to make it easy to monitor and alert on ETL job failures.  The modern data stack has many components. Data lives in multiple locations and complex ETL jobs move and transform data across these locations. Your mission, and your team’s mission is to help us detect data reliability issues early and to build the tools to quickly identify the root causes of such errors. In addition to data reliability engineering, this role will include managing several data engineers that are responsible for implementing ETL jobs.

Responsibilities

In this role, you’ll:

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  • WEAR THE CUSTOMER’S SHOES: You and your team will create tools that make it easy for non-technical users to easily, and reliably, transform and query data.
  • DRAW THE OWL: Our goal is to empower all Twilions to rapidly get deep insights from data. You’ll need to think outside the box to achieve this goal.
  • BE BOLD: We are all owners of the products we are building, everyone is empowered to drive the product vision forward.
  • EMPOWER OTHERS: You're empathetic, patient, and love to help your team grow.
  • NO SHENANIGANS: You believe in being open and transparent with your team.  Whenever you see an opportunity for feedback you provide it in a timely, clear and direct way.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• We are looking for an Engineering Manager who lives the Twilio Magic. The ideal candidate has:

  • 6+ years of experience writing production-grade code in a modern programming language - Scala and Java are preferred.
  • 5+ years of people management experience.
  • Experience having built part of a modern data stack, from design to production code.
  • Experience hiring top talent and driving career growth for early-in-career and senior data engineers.
  • The ability to set ambitious goals with measurable results and familiarity with frameworks such as OKRs.
  • A proven track record of delivering complex projects.
  • Experience working with product managers to collaboratively set a vision.
  • Excellent written and spoken communication skills.
  • Deep technical knowledge about common technologies used in a modern data stack including Spark, dbt, Presto, Datalake table formats such as Hudi and Iceberg etc.
  • Clear understanding of the software development lifecycle from reviewing requirements to debugging complex systems in production.
  • ​​​​Experience maintaining and operating always-on cloud services.
  • Strong customer focus
  • Comfortable diving into the code with your team when the situation calls for it.

Location 

This role will be based in our <Bengaluru, Karnataka> office. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.