AI Software Engineer

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Eventbrite, ClassPass, Substack, Rippling, and BILT. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $35M in Seed and Series funding from Accel, a16z, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re looking for an AI Engineer to join our team and help us build a category-defining product that scales to massive enterprises and high-growth startups alike. As an AI Engineer, you will be evaluating cutting-edge AI solutions and ensuring their successful implementation in enterprise environments.

If you’re passionate about AI, enjoy tackling complex problems, and are excited about building AI products in close collaboration with large tech enterprises, this role is perfect for you.

• We are looking to hire exceptional people, with strong spikes. Most people at Decagon did exceptional work at their prior companies, went to top schools, were nationally competitive at olympiads, and more.

• 5+ years of experience in AI/ML engineering.

• Proven track record of working on AI/ML projects from concept to production.

• Experience with deploying AI models in production environments.

• You write amazing code, fast.

• Health, dental, and vision insurance

• Take what you need vacation policy

• Career growth opportunities within a fast-growing AI company