Data Analyst Intern (Commercial)

About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.
Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. 
The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw and Pristina.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Important Information
Salary: £30,000 PA Pro rata Contract Length : 6 MonthsOffice: WeWork, 10 York Road, SE1 7NDWorking Setup: Initially 5 days in office, then eventually 1 day from homeVISA: We can not offer visa sponsorship for this position 
Role overview
Given our exciting and progressive growth plans,  we are looking for an exceptional Data Analyst Intern (Commercial) to come and join our global business for 6 Months.
Reporting directly into the Lead Data Analyst (Commercial), and working collaboratively with Engineers, other Analysts, and Commercial teams, you'll be building your skills, knowledge and developing data models, metrics, and insights that fuel our growth and open up new perspectives. 
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. London office address: WeWork, 10 York Road, London, SE1 7ND

What you will be doing

• Effective Collaboration: You’ll work closely with commercial, marketing, engineering, and even product teams to make an impact. Your role will  involve engaging with various stakeholders, understanding their diverse objectives and perspectives, and integrating your analysis into their daily decisions.
• Support Our Operations: You’ll learn and expand your skill set and Fresha knowledge through helping to triage our support channels and solving data tickets; propelling our stakeholders and team towards greater impact.
•  Influential Storytelling: You'll turn complex analyses into compelling, actionable insights, persuading others to act on your findings.
• Outcome Measurement: You’ll develop metrics from complex commercial, product, and customer workflows to identify opportunities and inform decision-making at all levels.
• Tool Mastery: As part of a nimble company, you’ll be comfortable diving into various tools and setting them up to extract the insights we need.
• Adapting to Change: You’ll stay in tune with our commercial and marketing teams, ensuring our data models and strategies remain aligned with operational processes.

This list is not exhaustive and there may be other activities you are required to deliver.

What we are looking for

• Recent University Graduate - with a STEM or highly analytical degree,  and up to 2 years’ full time work experience.
• Curious mindset, a willingness to learn and take on new challenges
• Good analytical and problem-solving skills
• Strong attention to detail
• Experience in presenting and communicating complex or technical information to Stakeholders
• Good grasp of Common SQL and able to use Joins, Aggregations, Scalar Functions effectively
• Previous experience or projects in data analysis (including Personal Portfolios)
• Advanced Excel skills, must be comfortable with Pivot Tables, V-LookUps or Index Matches, Nested Formulas, Chart Configurations.

Added bonus

• Experience with a Visualization Tool such as Periscope, Tableau, Looker, Hex
• Exposure to dbt.
• Skills in Python and/or Statistical Methods
• Exposure to Financial and/or Accounting Principles
• Bi-lingual - Fluency in English and another language

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

• Video Introduction - Create a short video introducing yourself and why you're best for the position (5 mins)
• 1st Stage - Video-call with Hiring Manager - 45 minutes
• Final Stage - In-person presentation with Hiring Team and People Business Partner - 60 minutes

We aim to complete the entire interview process and deliver feedback within 2 weeks. 
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.