Partner Decision Sciences Implementation Manager

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

We're a team of top-notch engineers, data scientists and product thinkers, and the Technical Program Management team is the glue that keeps interdisciplinary teams coordinated to ship a constant stream of new features into the hands of our members. TPM's play strategic roles in delivery against our most critical business goals. We make continuous improvements to team processes and programs to improve velocity and efficiency; and we foster collaboration across Product, Design, Engineering, Security, Legal, Analytics, Business Development, Marketing to achieve successful business outcomes. We play a critical role in scaling the company to meet the ever-evolving needs of the business. 

What you’ll do:

• Be the leader in helping Credit Card, Personal Loan, and Auto Loan partners adopt and implement Credit Karma’s Easy Apply technology 
• Partner with cross-functional leaders to foster a culture of collaboration and communication
• Create efficiencies across teams by identifying new processes or improvements to existing processes
• Leverage project management and program management skills to manage dependencies, assess and mitigate risks, and manage stakeholder expectations

What’s great about the role:

• You have a visible impact on the success of the team. Our Implementation Managers are always at the intersection of Engineering, Product, Analytics and our Partners
• You have autonomy to help define your role and run it in the way you feel is most efficient. 
• You can create change. Credit Karma has a culture of experimentation in everything we do, and people are open to trying new things. Your ability to create change is only limited by your ability to influence others. 
• You learn a lot. Every day brings a new challenge, and the speed at which we operate and the innovation being demanded means endless learning opportunities to advance your career.   

What we are looking for:

• 3-4 years of experience working with Engineering, Product, and Analytics teams in a technology company.
• Experience working with external partners or clients
• Bachelor's Degree or equivalent in a technical or related field from an accredited college or university, or equivalent job experience.

What we would love to see: 

• You have start up or small company experience, or success working in similar low structure environments.
• You have worked in consumer finance or have an interest in Credit Cards, Personal Loans, and/or Auto Loans.
• You have a track record of delivering projects involving 3 or more teams and multiple individuals from conception to launch.
• You are experienced with Scrum, Kanban, Lean, and scaled Agile principles and practices.
• You're comfortable advocating for unique solutions that drive improvements, rather than assuming the status quo.
• You have the ability to understand your audience and tailor your communication accordingly.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Please contact candidate.support@creditkarma.com if you are interested in employment with Credit Karma and need special assistance or an accommodation to either apply or interview for a specific role.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

• GDPR Privacy Policy
• U.S. Job Applicant Privacy Notice