Senior Product Data Analyst: Website

San Francisco

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Hims & Hers
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Posted 4 weeks ago

Hims and Hers is a health and wellness brand built to make healthcare accessible for all, regardless of gender, insurance status, or location. Since launching in November 2017, we’ve raised over $200MM in funding and are one of the fastest growing direct-to-consumer brands in history. Our mission is to make it easier for people to gain access to care and treatment for the conditions that impact their day-to-day lives, whether that is finding the right birth control, addressing hair loss or skin care issues, or treating a low libido.

We are seeking a senior data analyst with a passion for turning large datasets into actionable insights. Your knowledge of e-commerce business combined with your excellent communication skills and analytical abilities will determine where and how to improve our customer experience. You will conduct analysis and work cross-functionally with our marketing, product and growth engineering teams to uncover the new opportunities to improve the customer experience on our platforms.

Responsibilities: 

  • Look at complex problems and come up with testable algorithms to optimize the platforms (websites, mobile app...)
  • Develop theories/hypotheses that can be explored with analysis to help us improve the website and hence, the customer experience
  • Plan, monitor and analyze split tests in the platform with statistical rigor
  • Work cross-functionally with Product, Medical, Marketing, and Engineering teams to ensure data quality and timeliness of retention data tables and dashboards.

Requirements: 

  • 3+ years of experience preferably in e-commerce business analysis.
  • Significant experience using SQL to extract and manipulate data is required.
  • Demonstrated experience using spreadsheets and/or dashboarding tools (Tableau, Looker, etc.) to analyze marketing performance and forecast future growth.
  • Strong understanding of statistical modeling and quantitative analysis techniques.
  • Experience apply statistics and probability concepts to split testing
  • Ability to analyze large datasets with the goal of delivering actionable insights.
  • Experience coding in Python is beneficial.
  • Excellent communication, organizational and project management skills. Ability to work between teams, functions and geographies, with high autonomy and little guidance.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.   Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance
Job tags: Engineering Healthcare Looker Marketing Python SQL Tableau