Senior Data Analyst - Commercial Operations


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Pleo Technologies Ltd.
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Posted 1 month ago

Unravelling the mysteries of data 🔍
Imagine you're on a ship in the 1500s, navigating through uncharted waters on a mission to explore new worlds... You have your data and tools: compasses, maps, telescopes, stars in the sky, everything. Also, you're not alone, a great crew you can trust and lean on each other is following you on this data-supported journey, each with their own unique skill set.
You know some parts of the way because you’ve done this before: you have safe harbours to trade, meet locals and get info about the challenges ahead. Soon you’ll be discovering new regions, connecting dots and mapping out territories. Establishing new trading routes and returning wiser for the next expedition!
Did this job post start with a pretty long bad pirate analogy? 🦜 I guess it did. Yarr!
Welcome to our Senior Data Analyst role!
As a Senior Data Analyst at Pleo you will be responsible for fostering an environment, where decisions are supported by clear analysis and accurate data no matter how big or small. You will help our commercial teams with valuable insights to enable data-driven decision making on a daily basis as well as supporting ongoing projects and long term strategic decision making.
Furthermore, you will define metrics and KPI’s, build automated dashboards, reports and advanced models to help teams make better and faster decisions. You will work closely with C-level management in the commercial side of the business including Customer Experience, Sales, Marketing and Finance, acting as a consultant and partner to help achieve their strategic goals.
You will also be connecting the dots and reading between the lines, combining statistical and business perspectives to uncover the underlying story in any data. 
We love good stories. And we have good data. Are you ready to embark on this adventure?
Who are we? We are a Danish fintech startup - well, not that much of a startup anymore, but our values are deeply and strongly shaped around that. That being said, we believe in flat hierarchy and bottom-up decision making: from being around our offices, to the team meetings and our vocal slack community, working with us you will find a place where every voice is heard, where people spar their ideas and are not afraid to ask questions and improve themselves and others. We listen to each other and adapt accordingly. More about our team
We are excited about inter-department collaborations, extracting insights from numerous data sources and visualising them in a meaningful way, while also having fun in random slack channels, getting creative and running all kinds of experiments!
You will be contributing to the team in setting the strategic direction with data-driven decision making, working with the latest (and greatest!) tools and tech, improving yourself and others through a dynamic and passionate team working environment.
What we do What we try to do is change the workspaces of tomorrow (you know, the space that most adults spend most of their time). We think the way that most of us still work today is outdated; we think that it can be better.
Here at Pleo we work on painful problems that we see today and try to solve them with a touch of magic!
Our angle to do this is through company spending; we’ve built a product that gives trust and autonomy to all employees: everyone gets a company card and spends company money responsibly. No expense reports. No time wasted. Decentralisation of decision making. Delegation through ownership. That's our focus. We can't be hypocrites with a product doing one thing and then internally doing another: so the future workplace permeates through the way we work. We certainly aren't perfect, and we're not striving for perfection. Instead, we're striving to be pioneers: we want our product to change workspaces, and so our own workspace is a place of constant change.

The nitty gritty skills needed

  • Good at presenting conclusions and putting them into context
  • Can then translate data into simple and clear action points and plans
  • Strong projects management skills
  • Strong stakeholder management skills 
  • Solid experience with modelling key metrics measured in SaaS companies like churn prediction, Customer Lifetime Value, Monthly Recurring Revenue and Customer Acquisition Cost etc. 
  • Knowledge of statistics and analytical processes
  • Experience with more advanced analytics topics such as predictive modelling, cohort analysis and regression analysis
  • Experience with CRM data preferably from Hubspot or Salesforce
  • Experience with SQL and Python
  • Experience with DBT,  BigQuery or similar tools 

You will thrive in this role if you

  • Have genuine passion to understand data and the processes and story behind it
  • Have a positive can-do attitude 
  • Think systematically about how we can create and evolve a framework to empower the rest of the organisation with awesome data
  • Can connect the dots and read in-between the lines and combine statistical and business perspectives to uncover the underlying story in any data

Your colleagues say you

  • Work in English with ease (it's our company language)
  • Are very curious to the the story and the people behind the data
  • Continuous learner, systematic
  • Empathetic of people and stakeholders
  • Are a person they would also enjoy having a coffee with (virtual or not)

Your mom says that you

  • Love knowing how things work
  • Take on challenges
  • Love to get things done
  • Kept arranging the magnets on the fridge
  • Asked a loooooot of questions as a kid!

Show me the benefits!

  • Your own Pleo card (no more out-of-pocket spending)
  • Flexible working remote options for those onsite (just speak to your team)
  • Quarterly trips to somewhere for team camps (both company-wide ones and team-specific ones). The last one was in Northern Ireland in December (2019)
  • Investment in learning & developing (just check with your team for what's reasonable, we don't have set budgets)

And here are some other nice gestures that we do

  • Catered lunch in our HQ and London offices when you're here
  • 25 days holidays (annual)
  • Loads of weird and wonderful niche communities to join in the company (we're talking guerrilla gardening, liquids tasting, the Pleo band, learning to code initiatives, beer brewing, skiing, Pleo dinners, that type of thing)
  • Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc)
The reason most of us work at Pleo is because we want to change the workplace of today. We are motivated by companies trusting with us and giving us autonomy to work in the best way for us - and for the company.
Pleo solves today's company spending problem. We empower companies with an app that links up to pre-paid cards. Every person gets a card, and is trusted with spending company money. After all, if you're trusted enough to be hired, you should be trusted enough with spending money responsibly.
Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in one of our offices with us we'll help you get up the best remote setup possible, and will fly you in once a quarter for team camps.
Sometimes, we want to show some cool things happening here at Pleo 👇
A sneak peek into what happens when get together for Pleo Team Camp (this one is from Berlin - June 2019)
ps. We also won some cool awards this past year
What am I in for?If you want to know how we hire, company-wide, here's how we do it:
Job tags: BigQuery Finance Marketing Python SQL