Master Data Manager

Company Overview:

For the past 10+ years, eTelligent Group has consistently delivered excellent services that are demonstrated through our exceptional past performances. As a HUBZone, WOSB, and small business, we have distinguished our company as effective problem solvers with innovative, scalable solutions.

We integrate CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. We also hold ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications.

Description:

The Master Data Manager will be primarily responsible for executing changes to SAP master data (e.g. customer, vendor, material, etc.); coordinating material and finish products; master data setup, validations, and periodic maintenance; performing regular business related activities through system monitoring and user management;  participating in projects and initiatives across multiple functional areas and regions; working with business units and process experts to resolve master data issues; ensuring data quality, compliance and consistency of master data across business systems; supporting the business with required procedures; submitting incidents and change requests when needed; assisting business process experts in defining standard operating procedures, process flows and related documentation; providing actionable insight to leadership to help customer to view MDM in larger landscape; performing analysis and design of data governance process and exploring best in class knowledge of other products in the MDM and Information management space.

Roles & Responsibilities:

• Master Data Manager will ensure that critical enterprise data is validated as correct, consistent, and complete when it is circulated for consumption by internal or external strategic stakeholders.
• Responsible for overall implementation of Master Data Management (MDM) into an enterprise while also setting up the infrastructure and connection to other enterprise information systems.
• Ensures performance of data related components including the security of data and the availability of databases.
• Manages and maintains the IT environment for MDM and its operations management tools including system administration, networking, and backup.
• Uses specifications that are created by architects to build the MDM system and manages information quality for one or more subject areas of the business.
• Resolves data issues for such things as company names and addresses by validating values against third-party sources and resolves identity resolution issues such as deduplication.
• Maintains hierarchies and develops business rules and investigates data questions and analyzes the data to identify trends and to improve business processes.
• Coordinates access authorization and planning for the subject area data.
• Capable of managing a team of basic and advanced Data Stewards to ensure that quality goals are met for the organization.
• Reviews data quality reports and develops standard operating procedures for teams.
• Develops business rules and performs data stewardship tasks and steers master data management initiatives at the program level.
• Provides the analysis to enable the business integration of the MDM application into the enterprise.
• Understands customer and business needs and identifies areas where business processes can be optimized.
• Uses the content of enterprise information to achieve business goals.
• Performs development tasks to integrate MDM into the enterprise.

Education:

• Bachelor's or Master's Degree in Computer Science, Information Systems, Engineering or related field.
• Minimum 4 years of related experience.