Data Architect

Clickatell is a digital commerce leader. We enable brands to connect, interact, and transact with their customers inside of the chat platforms they already use.

For over 20 years, we have built a global culture rooted in our 4 core values - Curious, Creative, Collaborative, Champion. While every company has them, few truly live by them, and use them as guide posts for how we run our company. It's something you can feel in your everyday interactions with fellow employees.

We take smart risks, we ask why, we involve others, and we find a way - always.

Clickatell is looking for a talented Data Architect to join the Data and Business Intelligence team in our Toronto office. You will be responsible for Data Architecture, supporting business objectives. The successful candidate will have a vital role in defining and implementing the enterprise-wide data architecture and delivery capabilities, which will enable a robust business intelligence and business decision support system that supports users, processes, and business units across the organization in the context of the organizational strategy.

The right person will have a practical knowledge of data platforms, both on premise and on cloud, very good knowledge of next generation technologies and architectures. The Data Architect will mentor other team members and establish best practices. As a Data Architect, you will be part of a very competent team that works on mission critical applications and data. This is a great opportunity to join a winning team to participate in delivery, management and growth of the products worldwide.

Responsibilities of the role

• Design and develop highly scalable data ingestion and processing frameworks to transform a variety of datasets, capture metadata, lineage and implement data quality using AWS cloud services
• Work closely with Data Modelers and Data Engineers to define and evolve our data model, support data analytics activities, and ensure platforms scalability.
• Ensure data models and architectural patterns fit Product requirements and overall product value prepositions
• Work closely with the data delivery teams to drive execution and continues improvement of Data Products
• Design, implement and document technical Big Data solutions using AWS Big Data services and solutions
• Coach less experienced Data Engineers, Data Analysts and BI Specialist on Data best practises.
• Perform problem resolution and root cause analysis along with recommending and implementing preventative techniques.
• Review existing ETL architecture and frameworks to improve performance, manage costs and drive efficiencies.
• Manage priorities, estimation, and Data Architecture artifacts in support of Data Product development
• Protect Clickatell’s information, intellectual property and corporate data systems in accordance with prescribed guidelines
• Familiarise yourself with all risk and compliance related policies and procedures as communicated by relevant functions

Requirements

• B-Tech or bachelor's degree in engineering, computer science, informatics or math.
• Experience and knowledge of AWS Big Data services. Athena, Redshift, Kinesis, Kafka, Glue, S3, Lake Formation
• Experience with one or more database technologies. MySQL, PostgreSQL, SQL Server, Oracle
• Experience and knowledge of BI tools and technologies. Talend, Power BI, SiSence
• Experience or knowledge of Big Data technologies. Hadoop, Spark, Hive, MongoDB, Presto, Flume
• Familiarity with Agile and Scrum methodologies and embracing of their values and principles
• Hands on experience leading large-scale global data warehousing and analytics projects.
• Experience with complicated account hierarchy, security groups, VPCs, AWS managed services, S3, ELB, EC2 Auto Scaling, Lambda
• Have significant experience developing Enterprise Grade applications at scale
• A background working in a high-volume payment transaction environment, or mobile technology platforms and systems integration would be advantageous and be able to demonstrate a sustained track record of delivering high-quality outputs, on-time and to product or business specifications.
• Understanding of database and analytical technologies in the industry including MPP and NoSQL databases, Data Warehouse design, BI reporting and Dashboard development.
• Assertiveness: ability to communicate effectively and explain a point of view convincingly.
• Clear thinker: simplify data strategy into clear actions to team, set priorities for self and makes clear decisions.
• Communication: excellent verbal and written communication skills. The candidate must have great inter- and intra-personal skills.
• Customer Focus: identify and effectively respond to the diverse needs of development department’s customers.
• Teamwork: ability to work reliably and responsibly with internal and external colleagues to achieve departmental and organizational goals.
• Computer literate: Proficient in development environment (Linux) as well as competence in MS Office Suite.
• High transactional development environments and Business intelligence experience will be advantageous.
• Exposure to Business Intelligence, data warehousing, dimensional modelling will be advantageous.
• Relevant knowledge in different development, database and business intelligence tools, techniques and environments to develop and deliver quality applications and documentation.
• Complete familiarity with Agile and traditional methods, particularly Waterfall, Scrum and Kanban
• Have problem solving skills, logical thinking and analytical abilities.
• Display foresight be systematic and provide orderly planning and have attention to detail.
• Have solid negotiating skills both internally and externally.
• Have the ability to act both tactically and strategically.
• TOGAF certification is advantageous
• Data Architecture Certification will be advantageous.

Benefits

Being a Clickatell Champion means no 2 days are exactly the same. You'll have an opportunity to partner with passionate, smart people in a global organization obsessed with building simple, scalable solutions for our customers. We envision a world where delightful customer experiences are the norm and we're always looking for talented people to join the team and contribute to our mission of revolutionizing customer experiences through innovation and engagement.

Perks of the Role

• Health, Dental and Vision benefits
• RRSP with company match

• Quarterly performance incentive bonus
• Reimbursable communications allowance for internet and mobile phone bills
• Half-day off on your birthday
• 5 personal days leave a year, over and above your PTO

• Remote-friendly working and access to office hubs as required.
• Home office set-up with laptop, monitor and other related items.

Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.