Data Analyst

Who we are

Rokt is expanding rapidly and globally – operating in 16+ markets worldwide, with its headquarters in NYC, and a major R&D hub in Sydney. As the global leader in ecommerce technology, Rokt powers the Transaction Moment™ of best-in-class companies including Live Nation, Groupon, Staples, Lands' End, Fanatics, GoDaddy, Vistaprint, and HelloFresh. Our mission: To make ecommerce smarter, faster, and better.

With annual revenues of more than US$200M and a vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our four core values: Smart with Humility, Customer Obsessed, Conquer New Frontiers, and Enjoy the Ride. These values help us attract, engage, and develop the right talent around the globe and ensure we have the right conditions to do our best work.

Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

Requirements

About the role

Rokt is looking to hire a Data Analyst to join our Business Insights team and support us in our goal of delivering rapid insights and innovation to unlock value sooner. Data is the language that this team speaks and every member knows the data at Rokt like the palm of their hand. By combining, transforming and analyzing data, the team finds meaning in and improves the understanding of a specific situation - be it how to optimize a client's performance or how to investigate an unknown issue. As part of the greater Product organization, the team also develops feature prototypes and finds new & innovative solutions to help shape the future vision of our products. An ideal candidate can wrap their head around complex challenges and come up with elegant solutions that transform our clients’ businesses. In this role you will be working closely with our Customer Success, Product, Engineering, and FP/A teams and gain a unique end-to-end perspective of the Rokt products, as well as the challenges we solve for our clients.

Outcomes & responsibilities

• Be part of the Business Analytics team supporting data analysis and providing valuable insights to internal/external clients
• Pair and collaborate with Engineering and Product teams to work on ad-hoc work, discovery projects, POC’s, mockups and prototypes
• Create and maintain dashboards that reports on company wide metrics
• Handle day-to-day operational requests from different teams in the business
• Apply statistical methods, concepts and tools to interpret data, analyze results and convert it into useful knowledge
• Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data
• Structure problems, identify solution options and manage evaluation processes including any supporting analysis, customer inputs or research
• Be an active member of the broader product team, engaged in broader discussion and team building activities

Capabilities & requirements

• You have 1-2 years of experience in the field of applying data, analytics and research to drive demonstrable results
• You are a SQL expert and have experience working with big data in some form
• You are experienced with visualization tools such as Tableau
• You have the ability to break down complex problems, conduct relevant analysis, and evaluate and recommend solutions
• You are experienced with data-driven product development strategies and have experience with agile development methodologies
• You are an excellent communicator and storyteller, who is comfortable translating concepts and ideas to stakeholders at all levels and contextual angles
• You feel comfortable sorting through ambiguity
• You are a great team player, positively contributing to the Rokt team and culture
• Experience using languages like Python to execute and share the results of analyses is a plus

Benefits

• Force for Good. We actively invest in the growth of our people and strengthening of our communities. Our NY Office is 100% vaccinated to keep our employees and community safe and healthy. This includes all Rokt’stars, clients, contractors, vendors and suppliers who will be onsite at the Rokt New York Office.
• Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing, high-velocity culture - we only want the brightest and the best.
• Join a community. We believe the best things happen when we come together to solve complex problems and make meaningful connections with each other through interest groups, sports clubs, and social events.
• Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses, and our fantastic people leaders. Take your career to Rokt’speed - Grow your career in our rapidly growing company.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also offer a paid Rokt’star Sabbatical for employees who have been with us 3 years or more.
• Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office. Plus join the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your whole family. And our NYC Office allows dogs in the office!
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone enjoys the upside.
• See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - Tokyo, New York, Singapore, Sydney.
• We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles - irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

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