Senior Data Engagement Manager

The Opportunity

We are looking for a Senior Data Engagement Manager to offer client support for our Sydney data team. As a Senior Data Engagement Manager you will own relationships with stakeholders and various client-side departments to oversee design, development, and utilisation of data for digital analytics platforms such as Google Analytics or Adobe Analytics. You will be responsible for ensuring clients see value from their investments in data and analytics, as well as managing the implementation of a range of resources to successfully deliver initiatives.

We provide comprehensive training and ongoing development for this role.

Responsibilities include:

Client facing responsibilities

• Project manage the implementation of digital analytics initiatives, and manage day to day relationship and delivery
• Coordinate a delivery team of Solution Engineers, Data Scientists, Analysts and Platform Specialists to deliver sophisticated solutions for clients
• Create and present actionable insights and help your clients improve their marketing initiatives
• Lead the set-up and maintenance of data collection for client’s digital properties
• Define and deliver a strategic roadmap of high-value data initiatives and use cases to the client, and ensures the client sees positive ROI from their investment in data
• Become a trusted advisor to senior stakeholders (Eg. Head of Marketing or Head of Customer Analytics and above)

Business and commercial responsibilities

• Drive towards higher effective rate between client value and costs; build efficiencies into repeatable processes and scale globally
• Work with the Product team to translate business requirements into new products
• Work with Sales team to translate products into outbound opportunities

What you bring to it:

Skills and Experience

• 3+ years proven experience in a client facing role is a must have
• Knowledge and experience using digital analytics platforms like Google Analytics or Adobe Analytics is desired
• Demonstrated examples of project management methodologies also highly valued
• Experience and familiarity with digital marketing platforms across media buying (e.g. Display & Video 360, Campaign Manager 360, Google Ads, Facebook etc), testing and personalisation (e.g. Optimize 360, Optimizely), marketing automation (e.g. Marketo, Salesforce Marketing Cloud), CRM (e.g. Salesforce), web content (e.g. Adobe Experience Manager, Sitecore), ecommerce (e.g. Shopify, Magento) and UX/CX are all valued.

• Ability to explain technical concepts to non-technical audiences and communicate business value of suggested ideas & plans

• Bachelor’s degree in Business/Commerce, Computer Science, Management of Information Systems, Math, or Statistics/Economics are preferred. 
• Certifications in Google Analytics, Adobe Analytics or Google Cloud are highly valued.

The successful candidate will also be passionate about working in an extremely fast-paced, growth-driven, and fluid start-up environment as well as a desire to help build a company up from an early stage.

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About Media.Monks:

Media.Monks is on a mission to create a new future for this industry. Our vision? Build everything with a belief that changing for good comes from changing who does the work. Yep, that means you. Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. That’s how we’re able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.

At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.