Product Data Analyst

Wellington, NZ

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Posted 1 month ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
As a member of our product team, you will play a key role in how we understand and use our data to deliver amazing experiences in our product. 
We're looking for an innovative thinker to join the team as a Product Data Analyst! Aside from the typical perks you’d expect from a tech company (games rooms, free soft drinks, barista coffee, fresh fruit, sports teams and amazing offices), one of the best things about Xero is our people. You’ll join an inclusive, diverse product team with talented developers from all over the globe.
What you'll do:
You’ll help the business understand how our customers use our products through data mining, data management, descriptive and predictive analytics, machine learning and visualisation. Analyse customer behaviour to identify patterns and improve our models, hands-on research and design, implement the right algorithms/models to create new data-driven products for out customers. Get to work with other teams across the business to help collect data and uncover insights that inform product & roadmap decisions.
What you need to be successful in this role:
You’ll have a mixture of experience with data analytics/data science. To you it may be in the form of data wrangling, using data science to run experiments, building models to understand and predict behaviour and sharing results in a compelling way. 
This could include experience such as:-Wrangling data from multiple sources, using tools including SQL, Python and R-Web analytics, including tools such as Google Analytics, Mixpanel, etc.-BI Tools, especially Microstrategy or Power BI-Technical writing and documentation-“Big data” tools, such as Apache Spark and Amazon EMR-Data mining, statistical modeling and data visualisation-Machine Learning (especially Python/scikit-learn) would be a big plus!
You probably have a qualification and/or strong experience in applying statistics, mathematics, analytics to solve problems. Most importantly, you’ll be able to demonstrate innovative ways to gather and display data and analytics in a meaningful way, to provide insights and add value.Why Xero?At Xero, we are rewiring the small business economy and want millions of small businesses to thrive through beautiful software, advice, and connections.
We see the value in work-life balance, many of us take full advantage of our flexible working arrangements, so whether you like to get a surf in before work, like to head home in time to pick up the kids or you just like working from the comfort of your own home now and then, we want to support you.
We trust you to build your career to the best of your ability and we will support your hunger to learn with training and career mentorship, to help you flourish. Our facilities and PX teams work hard to give us great workspaces with all the tech company perks so join us and experience our awesome culture!
Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
Please include a cover letter in your application, telling us why you’re a great fit for this position.
Job tags: Big Data Data Analytics Data Mining Machine Learning Power BI Python R Research Scikit-Learn Spark SQL