Head of Data Management

TheFork, previously LaFourchette, part of the TripAdvisor group, is a pure player company and the European leader of online booking for restaurants. We are an innovative and fast-growing company building a unique community of members to transform the way people dine out! TheFork  goal is to become the #1 app for online restaurant booking in the world.

Why join us?

You are passionate about data and comfortable in an international and agile environment? You're ready for the challenge of a SaaS service for several thousand customers and B2C interfaces for millions of users? Are you ready to invest in a company whose entire service is subject to heavy use and is present in close to 20 countries, to accompany its rapid growth? You want to secure services that power the leader of online restaurant booking?

You will join a dynamic and agile team in a quickly changing environment. You will be involved in an international organization that empowers its employees, cares about their career and values sharing.

Job description

As a Head of Data Management, your mission will be to drive the quality and value of our data asset to upper levels, ensure it’s well structured, complete and usable to answer business needs, while also safeguarding security and confidentiality standards. You will also drive data governance efforts across theFork, in accordance with the other managers of the Data team. 

You will also manage the Data Management team, currently staffed with one data manager (target size of the team: 3 people in 2022). 

We’ll measure the success of your position through the following outcomes:

• Increase of the overall quality and comprehensiveness of the data asset, measured through its intrinsic quality, maturity, documentation, … 
• Impact in the company on data management initiatives (process improvement, business challenges answered or solved, … )
• Easiness to access and use data through dedicated tools and processes (catalog, glossary, .. )
• Ability to drive change within the organization (inside and outside of the data team) for all matters related to data management
• Proactivity and anticipation of issues 

To reach your goals, some examples of your activities will be: 

• Create and enforce policies for effective data management
• Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
• Animate a data governance network within the Fork, work with top management to appoint data owners and stewards
• Define and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects
• Establish rules and procedures for data sharing with upper management, external stakeholders etc.
• Regularly monitor and evaluate information and data systems that could affect analytical results
• Guarantee adherence to legal and company regulations
• Ensure databases and archives are protected from security breaches and data losses
• Continually develop data management strategies.
• Develop data quality strategies with data owners Identify and qualify and missing data that could be beneficial to the business, plan for a effective data enrichment
• Troubleshoot data-related problems and authorize maintenance or modifications

Who you are

• Min 8 years of experience as a data manager.
• Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
• Familiarity with modern databases, big data and information system technologies
• An analytical mindset with problem-solving skills
• Excellent communication and collaboration skills
• You speak English and French

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