Sr. Data Analytics Manager II, Product Analytics

About HashiCorp

At HashiCorp, we’re building a generation-defining infrastructure software company, powered by our core principles and a growing team of talented, committed professionals working together to help organizations seamlessly transition to and operate in the cloud. Founded in 2012 and headquartered in San Francisco, 85 percent of our employees work remotely, strategically distributed around the globe. From our inception we built the company with a remote-first approach because we believe talent has no boundaries.

About the role

Product Analytics is focused on translating our trove of data into consumable models and tools that accelerate time-to-insight for the HashiCorp product organization.

As a Sr. Analytics Manager, you will work closely with IT Data Engineering and Cloud Analytics to orchestrate pipelines that power your analyses and dashboards to enable actionable insights for your stakeholders. 

You will make it easier for every PM and key business stakeholder at HashiCorp to reliably self-serve answers to their questions about customer behavior and product usage, by leveraging the wealth of customer and product data we generate.

This role is an individual contributor with both functional and technical responsibilities. 

Responsibilities:

• Deliver on inquisitive analyses that answer critical business questions.
• Own the creation and maintenance of self-serve tools (Looker dashboards, Tableau visualizations, etc.) that will enable the PM organization to be more data-centric in their decision-making.
• Engage deeply with the HashiCorp product teams to understand their journey to the cloud and help drive the right data pipelines to capture those journeys.
• Identify and drive opportunities to make data more consumable and decrease time-to-insight for analytics consumers.

Skills and Experience:

• 5+ years developing analytics from data to dashboard using enterprise tools like Tableau and Looker for a B2B SaaS company. 
• Experience working with data from user behavior platforms like Segment, Heap, and Mixpanel.
• Strong grasp of SQL, structuring data and ability to effectively query multiple tables of different grains with the use of subqueries and window functions.
• Excellent problem-solving analytical skills with the ability to synthesize and communicate complex results.
• Ability to shape ambiguity into tangible deliverables.
• Strong communication skills with an emphasis on written communication.
• Experience presenting insights and recommendations to senior leaders.
• Experience with stakeholder management and setting expectations.

Preferred Qualifications:

• Strong business acumen with 2+ years experience developing analytics for go-to-market functions (Sales, Marketing, Services).
• Knowledge of Python or R.
• Knowledge of visualization best practices.
• Strong grasp of data modeling and semantic layers, understands both data lake and data warehousing models.

Attributes we look for in successful analytics managers:

• Attention to detail
• Self-directed and inquisitive
• Explain complex ideas simply
• Ability to tell a story with data
• Ability to set and manage expectations

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HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

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