Lead Data Analyst, Strategic Finance

San Francisco, CA

Full Time Senior-level / Expert USD 162K+
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No monthly fees. 60k+ ATMs. Build credit. Get fee-free overdraft up to $200.¹ Chime is a tech co, not a bank. Banking services provided by bank partners.

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About the role

You will own the data measurement and analysis of customer lifetime value (LTV) at Chime. Your analysis of trends and drivers in LTV across segments, cohorts, channels, and regions will enable Chime to understand the impact of investments and changing market dynamics. You will partner closely with Strategic Finance, the business owners of unit economics, in this work but you will also collaborate with Marketing, Risk, and Operations & Member Experience. This role is a mix of analytics engineering work - translating financial unit economics to data models - and insights-oriented work - understanding the why of changes in LTV and helping Strategic Finance implement changes based on your analysis.

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $162,000 plus bonus, a competitive equity package, and benefits (see below). The actual pay may be higher depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Be the data expert on customer lifetime value at Chime, in terms of measurement and analysis. You will help Finance and the business understand trends and changes by segment, cohort, channel, and region.
  • Keep pulse on topline metrics and unit economics. Unlike anyone else, you will be aware of changes in Chime’s key financial and business performance metrics and will be building the understanding for why.
  • Be an arbiter of truth with data. You’ll use data to help the organization understand how members are interacting with Chime and what improvements and additional features we might need to better serve our members and give them financial peace of mind.
  • Partner widely. You’ll work hand-in-hand with the Finance team and collaborate with stakeholders across Marketing, Operations & Member Experience, and Risk. The stronger these partnerships, the more successful you and Chime will be.
  • Ask why a lot. Your proactive inquisitiveness, supported by your data dexterity, means you’re leading first-of-its-kind analyses.

To thrive in this role, you have

  • 7+ years in data-focused roles, performing analyses and defining key business metrics with a Finance organization. Focused on customer lifetime value a plus.
  • Proficiency in financial metrics and how operators and investors evaluate business performance.
  • Extensive stakeholder management experience and a Northstar for how Analytics partners with business units.
  • Expertise in SQL - you innately translate business questions to queries, understand the edge cases of joins, and with dexterity explore a warehouse to find data most appropriate to the problem.
  • Expertise in R or python - you write reproducible code and have a tendency toward automation.
  • Sound statistical inference skills, with the ability to communicate uncertainty appropriately to business stakeholders.
  • A focus on impact - you don’t stop with just recommendations but ensure to see work through to changing the business.

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

  • 💰 Competitive salary based on experience
  • ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
  • 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
  • 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

Chime requires employees to be fully vaccinated (and boosted if eligible) against COVID-19 in order to work in one of its offices, join Company-sponsored activities, or travel for business purposes. This job may require periodic office attendance and/or business travel and therefore candidates will need to be eligible for these activities by their start date.


Tags: Banking Economics Engineering Finance FinTech Python R SQL

Perks/benefits: 401(k) matching Competitive pay Equity Health care Salary bonus Team events

Region: North America
Country: United States
Job stats:  7  0  0
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