Product Intern Data and Analytics

D&A Technical Product Development Intern  

Location Requirements: This role is Remote, and you will work hours based on a Central Time schedule.

 

Your role on the team:

The Product Intern reports to the Group Product Manager for D&A and works closely with Development, Architecture, UX Design, Customer Success, and Partners to deliver solutions that simplify the daily work life of the front line of education. The primary focus for this role is supporting the product management and development teams to help automate manual processes, troubleshoot and triage and sometime remediate incoming bugs, and assist in requirements gathering for our Data & Analytics products.  This role provides a unique learning experience to an aspiring professional through its direct support of Frontline's high-performing product organization.

You can expect to:

• Automate manual processes (primarily focused on our file upload and transfer systems)
• Troubleshoot, triage, and remediate incoming bugs reported by customers, QA, customer success, or other stakeholders
• Work with QA to build automated tests and unit tests
• Manage product development backlogs
• Document product requirements and process
• Perform research and analysis on data best practices
• Test product features
• Work with QA to develop test cases
• Engage product users for feedback and usage analysis
• Ad-hoc projects, as needed

This internship will run for approximately 15 weeks from early June into August.

What you bring to the role:

• Strong verbal and written communication abilities
• Passionate about solving customer problems (the big ones and the small ones).
• A fast learner, detail oriented, decisive, and enjoy fast paced work environments.
• An ability to bridge communication between technical and non-technical extended team members.
• Understanding of general software and systems development practices.
• Proven ability to ramp up quickly on new technologies.
• Self-directed and operate with urgency, focus, and discipline.
• Strong project management skills
• Desire to learn and grow professionally

This role requires:

• Ability to work 35 hours/5 days per week for the duration of the internship
• Ability to code in modern web and data development frameworks (Python, React, SQL, etc)
• 1+ years working with software solutions
• Attending an educational institution to obtain a Bachelor's degree or equivalent work experience in a Business, Computer Science or related field.
• Experience with Agile development methodologies.
• Ability to translate market needs into Epics, User Stories and Acceptance Criteria.
• K12 experience highly regarded.
• Proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, etc.)

Who we are:

Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.

We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of "we" instead of "me." We believe in the philosophy of servant leadership and that it's all about putting others first. We also value the balance between family and work. 

Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The perks of being a Frontliner:

Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, and unlimited PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.